Citi cards become myCard - no more CX, KF, EY, QR from 16/11/25

Yes I complained and yes it was over web chat. Quote:

> With regards to the annual fee once the account is already close we can send a request for reversal and this will be subject for approval from the manager. You can chat or contact us via phone with this number 13 24 84 (Option 1) and we are open 24 Hours / 7 Days. So that we can make a request for annual fee reversal.
Update on my Qantas prestige shenanigans:

> After review, the manager was able to approve a 50% waiver of the annual fee. This is the maximum adjustment we can offer at this time.

So I paid $375 -$100 uber credit -> $275 for >150k qff points. Will now see if I can immediately churn a premier qff card and hit points club plus.
 

New mycard offers are up. I'm eyeing Premier

Get 110,000 bonus Velocity Points when you spend $8,000 on eligible purchases within 90 days from approval and enrol in autoredemption.

Annual fee
$300
p.a.
I tried to check T&Cs and cant see any mention of government spend being excluded for points or bonus. e.g. pay my ato bill. Can anyone confirm this or do we need to use ZIP/alternative payment gateway? Thx
 
I tried to check T&Cs and cant see any mention of government spend being excluded for points or bonus. e.g. pay my ato bill. Can anyone confirm this or do we need to use ZIP/alternative payment gateway? Thx
Use sniip / other gateway to be safe. I ran 10k through sniip for my SUB spend.
 

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