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Changes to Qantas Club Access

Discussion in 'Qantas Frequent Flyer Program' started by icemann, Feb 25, 2004.

  1. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    Anyone seen the new changes to the Qantas Club (effective 1st June 2004)

    They're getting rid of the guest passes (GOOD), and I can't really see, from a first, quick glance that there's anything in there which is too hard to swallow.

    Anyone got any comments ?
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    http://www.qantas.com.au/info/flying/qantasClub/changes/accessGuide
     
  2. Two major changes I see of value:

    Your guest doesn't need to be travelling.

    Flying Australian Airlines now allow access to the QC.
     


  3. caulfield

    caulfield Newbie

    Feb 26, 2004
    2
    0
     
  4. caulfield

    caulfield Newbie

    Feb 26, 2004
    2
    0
    What about members with families travelling, who joined on the understanding that they would be entitled to lounge access with more than one guest?
    They have used wording 'unlimited' to mislead the public, and the piece de resistance is that they do not quote the price for Annual Guest Card.
     
  5. thadocta

    thadocta Active Member

    Yeah, I often travel with partner and two kids, no dramas in the past, as a Gold I get one guest on for free, surrender a guest pass for the first brat, and the second brat normally gets in on a guest pass anyway.

    Not sure how it will work as far as kids go with the new rules, I reckon there will be a HUGE backlash if they start telling family groups "You and your partner are allowed in, your kids will have to stay outside though". It is the same as denying access to the lounge, the kids consume bugger all whilst in there wanyway.

    Dave
     


  6. sully

    sully Member

    Jul 31, 2003
    238
    1
    Wolloomooloo, NSW
    It's not just the families who will miss out. A lot of companies limit the number of members of QC to those who would be considered to be the more frequent travellers (obviously). There have been circumstances where a senior person is accompanied by more than one colleague who need guest passes. If the whole basis of the QC is to provide a pre flight business facility this will not work. The numbers in the club at any one time should of course be monitored but there should be some commonsense applied in respect to the guests wanting to use the lounge. Surprisingly many are there to do work and aren't in it for the freebies. Lets face it anyway, very rarely is there excess demonstrated in the lounge.
     
  7. The Pope

    The Pope Junior Member

    Oct 8, 2003
    18
    0
    Also noticed that from 1 June 2004 the Denpasar lounge won't be available to Qantas passengers. Another reason not to go back to Bali!
     
  8. shillard

    shillard Guest

    Like you needed one?
     
  9. redrat

    redrat Member

    Apr 26, 2003
    224
    0
    Vic
    ... it also proves QF customer service lurks these corridors or flyertalk. I seem to remember another discussion where I said I travelled on another carrier but still went down to the QP for the comfort/drinks, etc. Someone has decided to tighten up on the loopholes.
    I also will be royally pi$$ed if I can't get my brats in to the QP when family travelling. :(
     
  10. straitman

    Moderator

    Apr 27, 2003
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    Has enyone actually been back to QF and asked the question about families :?:
    If so, and there is a positive answer where is it written as I wouldn't just accept one verbal answer on this :!:

    :? :? :?
     
  11. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    Correct me if I'm wrong, Redrat, but you're platinum, aren't you ?

    Ergo, you should be able to access the QC (QP) at any time...
     
  12. jc73

    jc73 Newbie

    Jul 4, 2004
    5
    0
    I've a bundle of unused guest passes at work - does this mean that I cant give them to friends when they might be travelling on their own?
     
  13. thadocta

    thadocta Active Member

    You never could anyway - the Guest Passes only entitled a guest to admission WHEN ACCOMANYING a Qantas Club member (or a Gold or Platinum).

    Dave
     
  14. QF WP

    Moderator

    Jun 20, 2002
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    and aren't they useless now post 1 July as there is an automatic entry now without need for Guests passes...so keep them for prosterity, when you've got the grandkids on your knees..."when I was younger, this is what we used to use to get into the QP's..."
     
  15. What's QANTAS, Grandad?
     
  16. ksthommo

    ksthommo Active Member

    Jul 4, 2004
    602
    63
    Cairns
    Lounge Access Bali

    Only noticed from a previous post that Qantas is withdrawn lounge access in Bali, cheapskates. Does anyone know if you can use the Premier Lounge under the guise of a oneworld member as Cathay still as lounge access there?

    Thanks in advance as I'm heading there later in the year.

    Thommo
     
  17. Travellin again

    Jul 4, 2004
    1
    0
    Melbourne, Australia
    Qantas Club access

    Travelling to Perth just 2 weeks ago, attendant in Melb QC lounge said "one guest only" under new rules. Similarly in Canberra just prior to June 1, I was denied access because I was not flying that day - in for a meeting but was refused access!

    Interesting!
     
  18. luckydog

    luckydog Member

    Aug 7, 2004
    101
    16
    Melbourne
    Families

    I am flying in Sept from Melb to Brisbane through Sydney (damn useless points).

    I will have the wife along with 4 year old and 11 year old.
    Will be very interested to see what success rate I have with entry to the QC, esp the International lounge at Melb (damn useless points)

    I asked a nice young lady behind the counter at Sydney domestic QC about child entry and she said that Sydney domestic does not 'count' children as guests, but that that is not 'official' policy and she could not guarantee what other lounges would do.
     
  19. Rick93

    Rick93 Established Member

    Nov 10, 2002
    1,111
    80
    If you've got a few thousand of those "damn useless points" you want to get rid of....

    Can I have them?

    (really)... want does that mean? ("damn useless points")
     
  20. thadocta

    thadocta Active Member

    I have got the following replies from SYD (dom), CBR and BNE (dom) staff - not sure about MEL (who seem to be somewhat anally retentive about who they let in, but go figure).

    They will NOT split up family groups, provided the adults do not exceed the number that should normally be admitted. SYD have also advised they will not split up a family IF it is a leisure group, namely Gold, spouse, Gold's parents (making three guests) and Gold's kids (meaining two extra guests).

    Looking at the reason for them policy, I think this is fair enough, they ar trying to stop the lounges from becoming overcrowded with person A travelling to MEL, with a guest travelling to BNE and a guest travelling to ADL and another guest travelling to PER.

    Provided it IS a family group, and all are travelling together, I don't think there will be a probelm (even in MEL, but don't hold me to this one).

    Dave
     
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