- Feb 11, 2010
Plus one nice to hear
Were you trying to claim? I activated it, and was sent a certificate of insurance. It clearly tells me how to claim should i need to. Just interested.I'd use caution before relying on this product.
I have been trying to obtain clarification regarding the contradictory terms in the PDS with this insurance. CBA referred me to Allianz claiming they have nothing to do with the insurance product. Allianz sent me back to CBA saying that while they issue the product, CBA determine elibigility with their cards.
CBAs response to the FOS today was "we do not issue the insurance product, Allianz is responsible for it. This is our final decision".
Given neither CBA or Allianz are prepared to accept responsibility for this, I have obtained another insurance product.
If it were a paid policy which had a renewal option I'd consider not claiming, but given that CBA is paying, go for it! Any excess is the standard amount for all cardholders, unless you have special cover like for pre-existing conditions, snow etc.Just curious
Am currently on holidays.
My plane has been delayed half a day am which means an extra night in hotel
My excess is 200 or 250
Is there any point in making a claim if I'm only going to net $50?
Ie do excesses go up? Or they won't insure you? Etc etc
sorry for the late reply,If it were a paid policy which had a renewal option I'd consider not claiming, but given that CBA is paying, go for it! Any excess is the standard amount for all cardholders, unless you have special cover like for pre-existing conditions, snow etc.
Not really, no. CBA said "not my problem" and referred it back to the insurance provider.N860CR - Did you ever receive any feedback re the conflicting terms of this policy?
The free cover is provided by Allianz, and their website says:Going to Bali in a few weeks
1. Is flights cancelled due to volcano covered I had a quick look at the pads but couldn't find it I'm sure it's in there though
That is a very good question, and I suspect until someone goes through a claim process we won't know the answer.2. If I can't get to Bali and hence all the hotels I booked. How does insurance work with amex travel credit bookings, or points redemptions