Unfortunately, there are many times when tracking and cookies and the nature of the internet prevent individual transactions on different days, or even the same day, from being successfully tracked and we are not able to get funds from stores for our members. When we get no funds, we do not have any funds to pass onto you.
There is no promise that everyone will receive every discount for every transaction. No matter how careful, or how much you monitor a transaction, you cannot take account the endless number of potential problems that can occur through online tracking between
Cashrewards and our participating stores.
Regretfully, as mentioned, we did not receive cashback from this store for you.
We would appreciate your acceptance of this situation and are not in a position to offer cashback for declined transactions.