- Joined
- Aug 21, 2011
- Posts
- 15,765
- Qantas
- Platinum
- Virgin
- Platinum
- SkyTeam
- Elite Plus
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- Gold
I've been trying to log into the Virgin Australia Business Flyer rewards portal for about half an hour, and still can't get it to work. Am I doing something wrong or is the website just broken?
I can log into my account via the booking portal without issues. But when I try logging into the rewards portal (this requires you to login again, for some reason), it asks me to enter my username & password again and then doesn't accept them. I get this error:
I then tried to reset the password, but the "reset password" email isn't coming through when I try to do this.
So I then tried calling VA Business Flyer. They sent me a link to reset my password, which I did, but when I tried then logging into the rewards portal again with the new password I got the exact same error message. And the "reset password" link still doesn't come through.
What am I doing wrong?
I can log into my account via the booking portal without issues. But when I try logging into the rewards portal (this requires you to login again, for some reason), it asks me to enter my username & password again and then doesn't accept them. I get this error:
I then tried to reset the password, but the "reset password" email isn't coming through when I try to do this.
So I then tried calling VA Business Flyer. They sent me a link to reset my password, which I did, but when I tried then logging into the rewards portal again with the new password I got the exact same error message. And the "reset password" link still doesn't come through.
What am I doing wrong?