Buying Velocity points

I got the email, max bonus for me is 35%.

Annoyingly, the email says I can purchase anywhere from 10,000 to 250,000 points to get a special bonus, but when I log in, the minimum is 20k points before the bonus kicks in.

I called the member service centre and they said reds and silvers get the bonus from 10k, golds and above it only starts at 20k.

The email - which is addressed to me by name with my gold status - is wrong.
 
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- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

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