When you are not logged on the website shows and makes available award seats for selection.
If logged on and if you have not enough points for an option then you can't select them.
Is this the issue?
I did not think that VA sold SQ codeshare flights as reward seats ?? all flights sold as prime
Anyseat yes ( but very high points)
No, that's not the issue since I've enough points to redeem 2 seats... but could be more williamsf1 said where SQ code share flight only available at Any seat reward (high points)
Fair enough; It seems a bit strange in that case.No, that's not the issue since I've enough points to redeem 2 seats... but could be more williamsf1 said where SQ code share flight only available at Any seat reward (high points)
I've booked J reward seats on VA site for Syd to Amsterdam via SIN return but when ticketed, the flights are SQ flights, not VA marketed flights.
Fair enough; It seems a bit strange in that case.
Im WP and hubby SG. Last year when I also redeemed flights he was WP and I was red.Do you have any status with VA?
Im WP and hubby SG. Last year when I also redeemed flights he was WP and I was red.
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Thanks all for your input. The reason the seat went missing after I login is because I wanted more than 1 Reward Seat (there's only 1 available).
I think the problem lies with VA search engine, I searched for 2 seats and it shows that Reward Seat and Anytime seat is available for selection. However as I mentioned in the post, the selection went missing after I login.
What dates / routes ?