wiz
Member
- Joined
- Jun 7, 2006
- Posts
- 147
I recently had a call from Amex Travel (Platinum Credit Card) to advise of a timing change on my complimentary flight (outbound SYD - PER), which was a rather significant change. I requested to the consultant that she not "confirm" the timing change as I may not be able to travel at that time.
In normal circumstances, Qantas would offer a full refund or flight change at no charge. However the refund option can not apply (as I didn't pay), and the latter alternative is no good for me due to a strict schedule I must adhere to.
Can anyone advise me of my options? Ideally I would like the booking cancelled, and my free Platinum flight re-instated for later use, but I doubt this would be allowed.
In normal circumstances, Qantas would offer a full refund or flight change at no charge. However the refund option can not apply (as I didn't pay), and the latter alternative is no good for me due to a strict schedule I must adhere to.
Can anyone advise me of my options? Ideally I would like the booking cancelled, and my free Platinum flight re-instated for later use, but I doubt this would be allowed.