Australian airlines fare poorly in global ranking of frequent flyer programs

Some commentary from the Australian on line



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very surprised that Aeroplan didn’t rank better

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This highlights, unfortunately, why any delay/cancellation scheme needs to be primarily about communication than compensation.

The passengers had no idea what to do or how to enforce their rights when they were standing at the airport.

Their contract of carriage was with United - which they didn’t know, and were unable to enforce.

Buying walk-up tickets on the spot? Shouldn’t have been necessary.

Buying walk-up tickets because they might lose one night’s accommodation in Rome? Did they contact their insurance company?

They have rights under the Montreal Convention and their contract of carriage, but no one told them.

So maybe the government has a point here.
 
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... suggests its a very NA focused viewpoint and Aeroplan on AC or UA is dynamic pricing.

Reading the report, that pretty much sums it up. AFF's own rankings probably a better resource for Australian usage.

 
Ah i think i get QF rating here. They scored 1/4 for redemption rate but 3/4 for availability. That would indicate they're looking predominantly at CR+'s availability. We on AFF would be expecting the opposite rating.
 
Ah i think i get QF rating here. They scored 1/4 for redemption rate but 3/4 for availability. That would indicate they're looking predominantly at CR+'s availability. We on AFF would be expecting the opposite rating.
But the US airlines score better overall and have terrible availability on many routes - unless you wait until 2 wks out. Dynamic pricing every otherwise.

These things tend to be US / Euro centric.

I’m scratching my head why FB topped the list! 🤷‍♂️
 

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