Australian airlines fare poorly in global ranking of frequent flyer programs

[futaris]

Hidden risks of frequent flyer points and one traveller's $5,000 lesson

Millions of Australians are signed up to airline loyalty schemes, but a new global ranking finds travellers are getting poorer value than from overseas carriers.

www.abc.net.au

 

[RooFlyer]

Some commentary from the Australian on line





very surprised that Aeroplan didn’t rank better

 

[elanshin]

Some commentary from the Australian on line



View attachment 469285

very surprised that Aero pp lan didn’t rank better

View attachment 469286

Either very flawed methodology or as some comments around suggests its a very NA focused viewpoint and Aeroplan on AC or UA is dynamic pricing.

 

[RooFlyer]

The remainder of The Australian’s presentation.

 

[MEL_Traveller]

Hidden risks of frequent flyer points and one traveller's $5,000 lesson

Millions of Australians are signed up to airline loyalty schemes, but a new global ranking finds travellers are getting poorer value than from overseas carriers.

www.abc.net.au

This highlights, unfortunately, why any delay/cancellation scheme needs to be primarily about communication than compensation.

The passengers had no idea what to do or how to enforce their rights when they were standing at the airport.

Their contract of carriage was with United - which they didn’t know, and were unable to enforce.

Buying walk-up tickets on the spot? Shouldn’t have been necessary.

Buying walk-up tickets because they might lose one night’s accommodation in Rome? Did they contact their insurance company?

They have rights under the Montreal Convention and their contract of carriage, but no one told them.

So maybe the government has a point here.