It can take a couple of days to receive the confirmation email.I used the Online Mall on 21/06/18 ... No confirmation e-mail etc. so I take it these points will be lost. Woolworths $40 online purchase; not too many points but this will put me off purchasing from the online store moving forward.
Did they track at all? Are they in your shopping history?I ordered through DJ's in April when they had a 7 or 10 points per dollar offer.
Contacted DJ's..said not their problem contact Qantas FF
Contacted Qantas FF, got a prompt reply..."had I activated cookies.." what a stupid question when I had already told them that I had other points from EBay & Kogan post and all booked the same. Once I replied over a week ago I have heard nothing.
not giving up there is 2,000 points at stake.
I specifically asked an agent in a previous query about missing points (and no confirmation email) whether a page like this existed, and she said no.
Many thanks! My transactions are pending so there is hope.
Thanks for the link, I never knew it existed.