ALL Accor+ Explorer Membership Discussion

[PineappleSkip]

How confusing. The staff don't seem to understand this at all at the various places I go.

If you make your bookings on the ALL App or website, which will ensure you get your benefits, you should never have to show your gold card as your details and status are on the booking. The only card you normally need to show is the black explorer card when dining.

I experienced some staff confusion when the program first started, but found that it has abated since, so you should be right.

 

[muppet]

If you make your bookings on the ALL App or website, which will ensure you get your benefits, you should never have to show your gold card as your details and status are on the booking. The only card you normally need to show is the black explorer card when dining.

Speaking of which, can we get a plastic one? I detest handing over my phone to show the card number.

 

[PineappleSkip]

Speaking of which, can we get a plastic one? I detest handing over my phone to show the card number.

Unfortunately, no. I have met staff who find typing out the not so easy to read number just as annoying.

https://help.accorplus.com/hc/en-au/articles/51395866233241-Can-I-get-a-physical-card-sent-to-me

 

[Brissy1]

Speaking of which, can we get a plastic one? I detest handing over my phone to show the card number.

Agree. Once I gave up my ph, he needed help inputting something and before I realised what he was doing, he went into another room with my ph.
Ended up yelling at him to bring my ph back.
Edit... asked, with rapidly increasing volume

 

[aikman]

You can always write or print the card number on a paper card or piece of paper and show or hand that over to staff.

 

[prozac]

Speaking of which, can we get a plastic one? I detest handing over my phone to show the card number.

https://help.accorplus.com/hc/en-au/articles/51395866233241-Can-I-get-a-physical-card-sent-to-me