If you make your bookings on the ALL App or website, which will ensure you get your benefits, you should never have to show your gold card as your details and status are on the booking. The only card you normally need to show is the black explorer card when dining.
Speaking of which, can we get a plastic one? I detest handing over my phone to show the card number.
Unfortunately, no. I have met staff who find typing out the not so easy to read number just as annoying.
Agree. Once I gave up my ph, he needed help inputting something and before I realised what he was doing, he went into another room with my ph.
Well dear friends, I contact ACCOR by email and I received a response from an Accor agent in India who offered me the opportunity to refer a friend IN INDIA and receive a $50 dining voucher. So, I called the Australian contact customer care line and was told that the offer was INVITATION ONLY and that it was not available to anyone who did not have the email and link. I discussed that maybe I had deleted the email if it was some time ago but my friend had just asked me to refer her - the response was oh well, it is not available and we can not check account by account. I asked for the criteria for choosing who was invited and who was not to receive this link - we sent it to people who are frequent referrers - if you had referred many people, you would have got the link. Did not seem very interested in helping at all. But offered that if I referred 3 people and they all joined up, I would get a reward of some kind. Don't really feel very valued at this moment........
Have tried searching through but couldn’t find this aspect - was your annual fee refunded/pro rated?
Thank you - I received that. It is a bit confusing as you have to click on it, and then send the address link to a friend. Let's see if it works - have sent to my friend who wanted to join. Thanks for alerting me - I completely missed it on the bottom of the email.
Negatory
Will ensure that doesn’t happen next time around though.
