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AFF on Air Discussion thread


May 23, 2019
Welcome to AFF.

When you add to an itinerary (or make changes) the taxes are recalculated. While I have never tried this with an itinerary starting in MNL, there is anecdotal evidence on another thread that those nasty fuel surcharges may reappear. This may depend on whether the agent has to manually calculate the taxes or whether their computer does it for them. @Mattg may have a better idea on this one.

Like everything to do with contacting the call centre, the answer may depend on which agent answers the phone.
Thank you Jacques Vert! I feel like a superstar has just answered my question :) !! I think the agent thing rings very true. I have now twice added flights to my itinerary through the call centre and neither payment has any logic behind it. The first was more than I had expected and more than what was quoted on the Qantas website for a stand alone award booking. The second booking the agent gave up trying to work out the taxes cost and said she would ring me back, that was two days ago and I haven’t heard back, yet the flight is in my itinerary

AFF Editor

Active Member
Mar 25, 2010
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how about an interview regarding the ACCC loyalty schemes report in one of the next episodes? perhaps with @trippin_the_rift ?
could be interesting
@trippin_the_rift graciously agreed to come on the podcast again. You can hear both of our thoughts on the ACCC changes in an extended interview on today's episode: Podcast Episode 20: Are Loyalty Programs a Scam?

Hi Matt
As a very very new subscriber and internet “poster” I hope I am posting this in the correct place:). Just wanted to say I am loving the podcasts Matt, I listen with notepad and pen and jot down the numerous pearls of wisdom passed on by yourself and your guests.
I am currently in the midst of booking a oneworld award, my first and and with only bronze status as my points were generated mainly through credit cards. I commenced my itinerary in Manila after listening to episode 15 and your fantastic interview with James Green. I couldn’t believe how much we saved in surcharges! Thankyou! One question though do you or does anyone know when I add flights to an itinerary (through the QANTAS call centre) that is commencing in Manila are the fuel surcharges still reduced. Do you just pay taxes/surcharges on the flights added or is the whole itinerary’s taxes recalculated? Any pearls of wisdom greatly appreciated!
Glad you're enjoying the podcast :)

Regarding your question, I think @Jacques Vert has answered it pretty well and I don't really have anything to add. I hope you have a nice trip!

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