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Above and beyond solution to delayed flight

craney

Junior Member
Joined
Sep 14, 2011
Messages
21
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Flt to SYD from OOL delayed, would miss ASP connection, and there’s only one flight per day. The flt to MEL would be too late to make that ASP flt, so Qantas have put me in a cab with a voucher to BNE to catch their flt to ASP. Gets in 90 mins late, but better than not at all!

They opened the Qantas Club early so I could have something to eat :) Amazing service.
 

craney

Junior Member
Joined
Sep 14, 2011
Messages
21
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Virgin
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The people in front of me at checkin were also on delayed SYD flt, but could make their international connection. But only if their relative could get the hubby’s passport to the airport in time. He didn’t bring it! His wife was so cross.
 

odysseus

Established Member
Joined
Feb 16, 2009
Messages
1,246
Kudos to them for that - impressive!

I'm still smarting a bit from Virgin's service in business class with the winds from Sydney... They cancelled my flight SYD-BNE after many delays, then just rebooked me for 27 hours later (which made the trip pointless).
 
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