131131 only manned 0700 to 1900 Sydney time Mon to Sat | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

131131 only manned 0700 to 1900 Sydney time Mon to Sat

maroonone

Member
Joined
Aug 1, 2012
Messages
133
SWMBO got a sms at 2200 tonight saying tomorrow’s flights (starting at 0700) had changed further details to follow. Went into MMB but nothing there. Rang 131131 and got a message regarding the hours as in the header but press 1 for imminent travel. All sorted but when I logged into my account got the verification text which advises if you didnt try to log in to call - you guessed it 131131. I know in the past at odd hours you were not really getting a QFF person but at least they answered as Qantas premium. Also feel sorry for the sandgropers who now can only realistically contact up to 1600 when DST kicks in.
,
 

calmelb

Member
Joined
Oct 13, 2014
Messages
355
Flights
My Map
I've called at odd hours before, such as afternoon in London (after midnight AEST) using the international number (+612...). Haven't heard that before (except for the FF service center which I know is hour based).
 

TheInsider

AFF Supporter
Joined
Jul 7, 2010
Messages
2,183
13 11 31 option 2 is the frequent flyer service centre - not reservations.
Option 1 just routes back to reservations - 13 13 13
 

AFF on Air Podcast

  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you’re new to the world of frequent flyer points – or moving to a new country – it can be difficult to know where to start. In this episode, Matt discusses the con ...
  • Travel Insurance – AIR016
    Sat, 27 Jul 2019 07:34:12 AEST
      They say that if you can’t afford travel insurance, you can’t afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and ...
  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode ...
  • Qantas Frequent Flyer Changes – AIR014
    Sat, 29 Jun 2019 00:40:35 AEST
      Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt ...
  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...

Community Statistics

Threads
82,504
Messages
1,911,079
Members
50,282
Latest member
s.worsthorne
Top