ExperFlyer beta program - April 2025

[moa999]

Had been a message last few days suggesting site updates coming.

Login screen seems to be going via an auth0.com domain.

 

[Mattg]

ExpertFlyer seems to have a new home and login page.

Expert Flyer

ExpertFlyer gives you the tools and in-depth information you need to find the perfect flight, snag the best seat, and always fly like an expert.

www.expertflyer.com

I tried signing into my account from the new home page, and it didn't recognise my account/password. So I reset my password. But when I tried to login again, it took me to the old website which did not recognise the new password I had just set. Ugh.

I don't notice any changes to the website after logging in, so the change seems to just be in the marketing.

 

[CaptainCurtis]

ExpertFlyer seems to have a new home and login page.

Expert Flyer

ExpertFlyer gives you the tools and in-depth information you need to find the perfect flight, snag the best seat, and always fly like an expert.

www.expertflyer.com

I tried signing into my account from the new home page, and it didn't recognise my account/password. So I reset my password. But when I tried to login again, it took me to the old website which did not recognise the new password I had just set. Ugh.

I don't notice any changes to the website after logging in, so the change seems to just be in the marketing.

Same issue. Old website still recognises the old password.

 

[serfty]

I just tried to use it and it took me to a landing page affinity me to register for a free trial.

I was able to find a login link but after entering my credentials, it took me to the old page, asking me to log in again.

I recall login details being different back when I was beta testing the first attempt at a new site pre COVID.

 

[DejaBrew]

No issues for me logging in and I'm seeing the updates per the beta version I've been using most recently. Based on the URL, I'm definitely looking at a production version of the new site.

 

[SYD]

Let me log in on my phone but defaulted to the “Seat Alerts” limited functionality.

The Seat Alerts app seems to have been bricked again…

Meanwhile, requesting the desk top version takes you back to the old EF (from what I could tell).

 

[kevrosmith]

The new version of ExpertFlyer has gone live for the masses. A few bugs/inconveniences I reported during the beta have not been fixed, but I guess they will be prioritising work and rolling out updates in various sprints over time.

None of my saved Seat Map queries are working (still).

 

[kevrosmith]

Let me log in on my phone but defaulted to the “Seat Alerts” limited functionality.

The Seat Alerts app seems to have been bricked again…

Meanwhile, requesting the desk top version tacks you back to the old EF (from what I could tell).

They're calling it "slightly more modern" and "mostly unchanged" for the desktop version. It looks similar but the feel is slightly different.

None of my Seat Maps have converted properly (I was part of the beta testing, as were some others here.. ExperFlyer beta program - April 2025).

I guess they wanted to go-live with the new updates and expect they will continuing to make updates as they go, but hopefully they haven't broken too much to put current users off.

I reported a few bugs during the beta (sort order of saved queries, Edit function of existing queries disappeared) and none of them have been fixed yet.

 

[SYD]

The “New & improved mobile web experience” seems to default to the “Seat Alerts” (reduced functionality) and prompts you to download the SeatAlerts app - but that’s stopped working again…

 

[DejaBrew]

The “New & improved mobile web experience” seems to default to the “Seat Alerts” (reduced functionality) and prompts you to download the SeatAlerts app - but that’s stopped working again…

Where are you seeing that? I'm not getting any prompts to download anything when logged in on the mobile site.

 

[themaiz]

I didn't report as a bug (I thought it might be a testing thing) but still there: when I log on it presents my picture and "Welcome fading...." with a very strange string of numbers that isn't my name.

Does anyone else see that?

Good news is that the new version once again respects my request to see YMD and 24 hour formats.

 

[SYD]

Where are you seeing that? I'm not getting any prompts to download anything when logged in on the mobile site.

I cleared it the first time (clicked on “No thanks”). So it didn’t display again. Deleting the EF cookie brings it back.

 

[dairyfloss]

I was in the EF beta group as well, but my Premium subscription has lapsed and I've not renewed as yet.

Something I reported during the beta was that if you wanted to check availability or a seat map on a flight that was yet to depart, but departed on a date prior to the current date in your time zone, you were unable to select it. e.g. availability on a flight departing HNL in the evening of 23-JUN, but as it is the 24-JUN in my time zone (SYD), that date was greyed out in the date picker, and could not be entered manually.

I needed to go through VPN for that time zone for it to work. This wasn't an issue in the [then] production version.
Has this been resolved in the beta site or new site version?

Cheers,
Matt.

 

[kevrosmith]

I'm AEST time right now on Tue 24-Jun and can select both 24-Jun and 23-Jun at the moment...

 

[DejaBrew]

I cleared it the first time (clicked on “No thanks”). So it didn’t display again. Deleting the EF cookie brings it back.

View attachment 452688

Think you’re seeing the old version. This is what I see when I log in in my mobile device -:

 

[dairyfloss]

I'm AEST time right now on Tue 24-Jun and can select both 24-Jun and 23-Jun at the moment...
View attachment 452716

ok thanks - is that in the beta link, or in production? EDIT: never mind - looks like the beta site is gone now anyway

 

[moa999]

I cleared it the first time (clicked on “No thanks”). So it didn’t display again. Deleting the EF cookie brings it back.

View attachment 452688

On Android you just see the No Thanks bar!