Can someone clarify what this means? So far:
(1) I've been told by a Platinum Credit Card "executive" that I'm still enrolled in the 5T/5K program and the letter I received (telling me I was lon longer in this promo) was sent in error. This as been corroborated by many others.
(2) I was told again this morning by a member of the Rewards Team that I would be receiving an apology letter shortly. They told me this without asking any of my details, so I wonder if on legal advice Amex has decided to revoke all letters previously sent out?
(3) Their FAQ (reference by a number of posters - thanks!) also confirms the uncapped 5T/5K scheme is still valid for everyone who registered before 20 September. This must be legally binding?
Anyway, I'm still not 100% happy as I'm due a lot of points and the "playing field" seems to be changing daily, but I'm not sure I have any case against Amex... For those who registered after 20 September, I suppose it's a different story.
Oliver.