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I'm confused about what to do over a possible work and home relocation from Sydney to Auckland. I've been a VA WP for a decade but about to drop to SG. I've always preferred transferring and redeeming VA points with SQ and still have some accrual there, probably sufficient for 1 x Euro J saver...

Had a BOR-BGY 9pm flight blow out to a 1am (next day) departure and thus 2:30 am arrival. Was pretty frustrating at the time, particularly with the struggle to get cabs at BGY and then arriving at Mercure Bergamo Centro Palazzo Dolci to be informed "we have given your room to someone else". Yes...

Hello all, Unsure if anyone else has experienced this. Admittedly it’s the latest checkin I’ve ever done (3am) but the property was forewarned. Our Ryanair flight was delayed by 4 hours and an 11pm arrival into Bergamo Milan became 3am. We emailed Mercure immediately (circa 9pm) and also...

Hoping someone can help please. I have 2 x Saver J redemptions booked SYD-SIN-LHR in Sept on the same ticket for 2 listed pax, booked via my KrisFlyer account with my points. Does anyone know if I can cancel the booking for the other pax with those points refunded and if KrisFlyer would still...

I posted here about a successful TID Claim TID - successful outcome after me delaying the claim Glad to report that CoverMore came to the party on a second claim for an immediately subsequent trip that was also affected. I wasn't expecting a result on this one, as the claim was limited to a...

Credit where credit is due, but TID refunded me for an upgrade to business class due to a leg in a cast, the cost of a day in hospital and an expensive doctors appointment in Tokyo. I tore my ACL/MCL and Meniscus skiing Japan in January. I rearranged the flights myself, which in retrospect was a...

Ok so I just requalified Plat on 13 July. I actually fell 22 SCs short of being able to gift SG, but whatever. Here's the email I received. They use the word 'extended'. But really, it should be 'requalified'. If you were extending my year you would be giving me an actual extension, wouldn't...

Arrived back from Japan over the weekend, but not the way I wanted. I made a litany of errors on this trip, commencing with some minor and inconsequential things that I put down to some changed circumstances in life, that you usually spell D.I.V.O.R.C.E. Anyway, there was only one really...

I'm flying DUB-LHR arriving 4 pm ahead of an LHR-SIN-SYD at 10 pm. Aer Lingus have advised me "we intend to fly" however expect likely delays and disruptions. They offer a flight change for free however a look online at the booking system is telling - no availability at all on EI for 5 or 6...

I'm hoping to book a trip from SYD to LHR soon so Virgin's email offering a chance to win 500,000 points was timely, as unlikely as actually winning it might be. I'd actually almost forgotten you could hook up with VS out of HKG for the trip to the UK. Anyway, I actually don't mind which way I...

Hi all, I've got a 1:30 pm arrival MSP-LAX and 11:00 pm departure LAX-SYD this Sunday, on different PNRs. Anyone with recent experience here? I''m hoping DL will check my bags through to VA and additionally if VA check-in is strictly 3 hours beforehand or am I going to be able to go airside...

I've run into an issue with an accommodation provider either misinterpreting Booking.com's rates or the latter not providing enough clarity. I'm anticipating a bit of a fight and I think it really comes down to how this is resolved and what possible avenues exist, if any. Here are the details...

Veterans to get priority on Virgin flights As the son and grandson of veterans, I hate this idea. Maybe the PB is ok, but some sort of announcement on-board would be just way over the top and smacks of that American-ness that I find a bit sickly. Of course I do respect those who serve, but I...

Hi all, thinking of applying for a supplementary card for my wife in order that she can access SYD T1 Amex lounge. Does anyone know if the two comp lounge invites are automatically available for supp cardholders? thanks

Hi all, Bit confused as to how to proceed. I qualified to bestow Partner Gold during my previous Status Credit year but am yet to grant it - and I think the deadline is April 2017. So far this year I've earnt 1,371 SCs which has me thinking I've earnt Partner Gold again (or have I? Is it 800...

Very pleasantly surprised to climb on board Garuda's A330-300 and discover a tan, olive and faux-wood veneer version of "The Business". I had no idea GA had fitted the same seat as VA, and having flown SYD-LAX in VA J only weeks ago felt I was in a position to compare. Compared to VA's black...

Hi all, flying SYD-DPS-SYD with Garuda in J next weekend. Should I join GarudaMiles? Should I credit to Alitalia (I'm status matched Frecca Alta Plus but no activity)? Should I credit to Delta or do something else? Normally I'm 100% Velocity and have no plans to increase Skyteam flying in...

Who else got this email? It does seem to open up some properties that do not come up on the normal www.virginaustralia.com accommodation search page. I've been looking at some Jersey City accom, and certain apartments that I could only access via Booking.com are coming up via the email link...

Apparently Travelex now only have booths at T2 & T3 - which is ridiculous really. They have been replaced by some mob called Global Exchange http://www.global-exchange.com.au/ who just quoted me 0.659201 USD for each Aussie peso. Are they joking? I mean I have a Citibank card, I can do cash...

Anyone know if/how VA points & SCs can be earned flying ANA? I'm looking at SYD-HND with ANA in Y. Ideally I'd like to earn SCs with VA, however points with Krisflyer would be an acceptable compromise. I'm Diamond via Avingo so hoping that will be sufficient to handle lounge access. If...