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Does a points upgrade waitlist take priority over an upgrade bid or is it the other way around? Also, when would a points upgrade waitlist clear? Does fare class and status make a difference?

Has anyone else experienced this? I find VA usually very reliable with the posting of points and SCs but lately I've had problems with points and SCs posting after successful upgrade bid flights. Flights usually post within 2 days and, if it doesn't, it usually means it won't. I find it very...

Not a trip report in the true sense but just sharing my experience on an airline not many people have flown. Part 1: I recently had the opportunity and pleasure of flying Vietnam Airlines (VN) in their business class for the first time a month ago. I actually did 2 trips - 1 to Paris via SGN...

I understand that I have to ring up the GCC to activate the companion gold once I qualify. My question is this... will the companion gold year be the same as mine then? And will my partner only need to earn 400 SCs to requalify or earn the initial 600 to retain?

Just got an email about the new Jetstar app (Jetstar Trips) and that it's going to replace the current one in a few months. Here's hoping the new one works better! I've always had trouble checking in successfully and having access to the mobile boarding pass.

JQ cancelled one of my flights and it's about 8 weeks since then but still no refund. Any experiences as to how long refunds are taking these days?

Does anyone know what's happening to JQ's flights from SYD to HKT? Looks like they have cancelled a fair bulk of their flights and appear to be running only 1 or 2 weekly direct flights. All the Saturday flights except for 1 in August have been cancelled. I've been affected by this change, which...

https://www.businesstimes.com.sg/transport/malaysia-airlines-nearing-decision-on-replacing-21-a330s-ceo Good to see that MH are starting their long-haul fleet renewal plans. They're looking to replace the 15 A330-300s and 6 A330-200s on a 1 for 1 basis. They are considering the A350, A330neo...

I very recently had to cancel a JQ flight that I had with a Max Bundle. The voucher came through but it was only for the value of the Max Bundle. I'm still waiting for the credit voucher for the base fare. I remember it all coming back in one amount previously. Have they separated the voucher...

The VA website and app are doing some very strange things whilst I've been trying to book flights today. Flights either not loading at all or just only some flights or only morning or afternoon flights. It's starting to be quite annoying...

Has anyone else had trouble booking the Velocity Amex free flight? There were issues earlier this year where the portal wasn't working. This time, no flights are loading at all. I've tried different destinations and different dates...nothing is showing. I wonder whether this has something to do...

Sorry if this has been asked before but I can't seem to find the answer anywhere: Are domestic passengers allowed to transit through an airport in a city or state that is in lockdown? Sometimes there are no direct flights from point A to point B and one may have to transit through an airport...

Anyone else having problems getting into the VA site for booking the free Amex flight? Don't know how long it's been down but I haven't been able to get in for the last 24 hours.

Is it just me or is anyone else unable to log in to the Jetstar account? It's been like this all day!

Has anyone been able to get into their VA Travelbank account? Went looking for it yesterday and it doesn't exist anymore. Instead, there's some generic travelbank login page that gives no information on who it belongs to (unless it's Bain).

I've been hearing a lot about Malaysia Airlines' obstructive and underhanded methods in dealing with passengers with COVID-affected flights, so I wanted to share my experience and, hopefully, provide some advice to others who are in the same situation. I had two sets of flights to South-East...

Had flights with AY to Europe in late March which were cancelled, of course, because of COVID. Bought the ticket through a reputable OTA. AY cancelled my flights (around mid March) about a week before I was meant to leave and OTA told me that I would be entitled to a full refund. That was 4...

Had flights booked with VA to Dunedin for start of October, which have been cancelled. Didn't receive any notification and no alternatives provided either. Managed to get through to their GCC but told nothing they can do as they're in administration and also no official travel bubble yet with...

Just got notification that my flights with AirAsia X/AirAsia to coughet for the end of August have now been officially cancelled (obviously due to COVID). They are offering travel credits valid up to 2 years, which is alright I guess, but would prefer a refund. The ticket is for 2 passengers. I'd...

Got an email offer to buy UA miles with a bonus offer of up to 100% a few days ago. I think the offer ends tomorrow morning Australian time. I would only ever consider it if there's a 100% bonus. However, this time the exchange rate with the USD is so poor and then the availability of reward...