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    10% bonus on flybuys transfers

    Thought of letting others know, transfers from flybuys are getting 10% bonus for at least the month of July. Neither VA nor flybuys seem to have advertised this yet. Was surprised to see it in my account after transferring.
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    Lounge pass conditions

    Anyone knows if the lounge passes issued under the VA Amex could be used without needing to be on a flight? I couldn't see any exclusions, just don't want to be turned away - accompanying someone who is flying J on the day. Thanks!
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    Balance transfer on existing card

    At 18 months and 0% (effective 2% p.a. after the 3% BT fee) one cannot really pass this up, especially with a high credit limit. So I call up and ask. ANZ says no, existing cards only get 12 months not 18. This is the first time in 13 years with them where the existing card gets a different...
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    VA cannot see reward availability on EY

    Just got off the phone having called twice for an AUH-BNE flight. Both VA agents could not see availability at all in any EY flight, citing no seats available. That's despite showing 4 in I (award business) and 2 in O (award F), all visible from both EY and AA ends. I pointed out to the agent...
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    CBA Diamond to QFF points posting delay

    I'm not sure whether or not my issue is unique, so here goes. For as long as I could remember, it takes 2-3 days from the statement issue date to get the points in my QFF account. This wasn't an issue until recently I noticed it sometimes takes 5 days (and now for the first time 6) when I really...
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    Virgin Money Flyer card 20k VA points AND $150 voucher

    Seems it's not advertised anywhere: Virgin Credit Cards | Virgin Money 10k VA points upon first spend 10k VA points and $150 VA gift voucher for spending $5k in the first 3 months First year fee waived 0% BT for 6 months Not a bad deal given it costs nil for the first year, the $150 voucher...
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    CBR-BNE flights cancelled

    So I was looking forward to a reward flight to the US via BNE until this afternoon when I discovered that VA cancelled most of their direct CBR-BNE flights during July. What's weird is that instead of the 3 dailies during the week only 1 evening flight a day is now available and on the weekend...
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    Crediting VA operated EY coded flights to Velocity

    We've got 4 domestic flights flown over the past 3 months under the EY code but VA operated. None have been credited to velocity. By contrast VA coded flights on the same itineraries got credited as expected within 24 hours of the flight. And the international EY flights all got credited within...
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    Award space on VX through VA

    Was going to book an award to JFK (VA then VX - coded as VA), but as of today cannot see a single seat available on any VX operated flight even in economy. Could this be a temporary glitch? and should I just call to book? I was seeing seats up to last week, and plenty of them. Now it seems that...
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    SYD hotel overnight comp for delays

    Got a relative arriving on EY454 into SYD this evening, connecting to the the last service to CBR on the same EY stock ticket. Just noticed that the flight is running almost an hour late, and they rebooked her on tomorrow's 8:05AM flight (even reissued the ticket). I am expecting someone at the...
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    Closing an AMEX with negative MR balance

    After some major refunds to my AMEX, and having already transferred the points into FF programs, I sit on a pretty big negative MR balance (Plat Reserve through industry body). Been with them for well over a decade. I am thinking of closing it off, then reapplying for a different product...
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    Additional cardholder on CBA CC

    Been with CBA for 15+ years. On Diamond since it was introduced. Today was surprised to discover that can only have 1 additional cardholder! It is a bit of biggie, and am seriously thinking of closing the account with them. I wondered, what gives? My AMEX allows 4 additional cardholders, ANZ...
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    Change fees for partner reward

    I am lost at figuring out how much QF will ask to change dates on a classic reward ticket (on RJ). The QFF fee schedule Frequent Flyer - About the Program - Terms & Conditions says: For Classic Award changes: 3,500 Points per passenger. Where changes are made to Classic Awards via Qantas...
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