Just booked my first any seat award under the new system. I am no expert at this but I think I know a little more than the rep I phoned up. I asked as per the AFF cheat sheet for a classic award booked as an any seat award in the "u" fare bucket. There was silence and then she said you mean a classic award. After a lot of talk I thought I must have it all wrong as I was quoted 100000 pts and some $700 NZ? and no SC's (classic award). I was after 2 business seats from Singapore to Perth next april which were showing at classic rates of 100000pts and about $550 taxes. Margaret was very friendly but I soon realised she had no idea of what I was asking for. As it turns out she is based in Auckland and the number of times I was put on hold showed her supervisor was struggling as well. I also quoted right on Q no 7740 and she went off to read it.
I then said all I am after is the SC's and she came back with a quote of over 900000 pts or 100000 and $6663. I said I think we are talking at cross purposes here and I might give up. She said wait one more time and she came up with 189000 pts all up. I said 'll have it. The whole process took 46 mins also told Margaret to read the relevant threads on Australian frequent flyer as she said this was the first one of this type she had encountered.
. Unless there is another major development no real need to keep checking I think!
