Suggestion
There have been many here who have been asking genuine questions because they don't understand the changes. Others who have been complaining that the changes are not working as advised (ie the phone booking service - works for some but clearly not all operators have been properly trained).
Some mostly venting (looks in mirror).
Red Roo has bolted.
Here's a suggestion. Could our moderators / Admin, who clearly have a good relationship with QF / Red Roo, organise a dedicated thread, of limited time (a day?) with a senior Red Roo authorised to give real answers to real questions and have that thread actively moderated to take out irrelevant questions / rants, so that the senior Red Roo's time is well spent. If a question can't be answered immediately, it would be 'taken on notice' and a reply posted on the thread when available.
But I would also suggest that 'difficult' questions be allowed (such as 'why didn't Qantas train its phone operators adequately with the new MASAs') and Senior Red Roo be encouraged to answer as honestly and fully as possible. Maybe mods could dis-allow an answer which appears not to address the question.
I appreciated mods time is voluntary, and this is a bit of a call on their time, but given this 'enhancement' seems so contentious, with a lot of mis understanding and lack of input from regular Red Roo, I would suggest its worth having a go. Or at least making the suggestion.