Robmn
Member
- Joined
- Nov 12, 2009
- Posts
- 104
This has been sent to Qantas as feedback.
Comments - not sure if I will appreciate them but come what may!
I can't get this off my mind was the crew member prepared for an emergency? he certainly was out of step with the other crew members.
r
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I have stewed over this and decided to relay my concerns as to the conduct of a member of your cabin crew on this flight - ****** the last bit on his name tag.) But sat in the crewseat opposite
My seat number was *** my wife in *** in the rear cabin, an exit seat. Directly in front was the crew seat.
Our observations were:
Pre flight this crew member did not wander down to the rear and check all the passengers seat belts or cabin lockers.
Sort of fumbled with arming the door, next was the safety procedure demonstration which was very slack but was consistent of him fumbling around with arming the door and using the intercom?
On takeoff he sat in his seat and placed the seat belt over his shoulders and placed his thumbs near the buckle and clasp, not clipping it up until we started into the take off roll.
Cabin service a meal was served, where all the other cabin crew wore their aprons, this particular steward did not.
Landing in Sydney , this steward did nothing to prepare the cabin for landing, ensuring the passengers seats were upright or belts fastened. (My seat was still back and whilst he sat in the crew seat, he reminded be to put my seat up.)
Whilst the other crew member was at her place, again this steward did not clip up his seat belt till after the wheels were locked down, but still just hooked his thumbs over the belt.
We did have excellent service from the members of the crew which served us, with the Hostess on the LHS of the aircraft exemplified QANTAS’s training and service. (sorry I didn’t catch her name tag but sat opposite *** in the crew seat.) This was in complete contrast to the bling laden Stewart responsible for the aircraft and our safety.
In recent flights I have been rewarded with a much improved quality of service from QANTAS which deserves applause.
r
Comments - not sure if I will appreciate them but come what may!
I can't get this off my mind was the crew member prepared for an emergency? he certainly was out of step with the other crew members.
r
................................................................................................................................................................................................................................................................
I have stewed over this and decided to relay my concerns as to the conduct of a member of your cabin crew on this flight - ****** the last bit on his name tag.) But sat in the crewseat opposite
My seat number was *** my wife in *** in the rear cabin, an exit seat. Directly in front was the crew seat.
Our observations were:
Pre flight this crew member did not wander down to the rear and check all the passengers seat belts or cabin lockers.
Sort of fumbled with arming the door, next was the safety procedure demonstration which was very slack but was consistent of him fumbling around with arming the door and using the intercom?
On takeoff he sat in his seat and placed the seat belt over his shoulders and placed his thumbs near the buckle and clasp, not clipping it up until we started into the take off roll.
Cabin service a meal was served, where all the other cabin crew wore their aprons, this particular steward did not.
Landing in Sydney , this steward did nothing to prepare the cabin for landing, ensuring the passengers seats were upright or belts fastened. (My seat was still back and whilst he sat in the crew seat, he reminded be to put my seat up.)
Whilst the other crew member was at her place, again this steward did not clip up his seat belt till after the wheels were locked down, but still just hooked his thumbs over the belt.
We did have excellent service from the members of the crew which served us, with the Hostess on the LHS of the aircraft exemplified QANTAS’s training and service. (sorry I didn’t catch her name tag but sat opposite *** in the crew seat.) This was in complete contrast to the bling laden Stewart responsible for the aircraft and our safety.
In recent flights I have been rewarded with a much improved quality of service from QANTAS which deserves applause.
r