Red Roo,
Granted that what you said above is true, what you need to understand is that you have effectively diluted the worth of Platinum by making silver and gold better earn rates. That is what people are upset about.
I'm one (of many I know persnally) who are Platinum by flying 95% of the time in Economy (business if I fly myself or upgrade on points). So that is a lot of hard slogging. I'll get Platinum again this year - however I may decide to direct my flying to Virgin instead as there is no tangible benefits. Lifting PG to 2400 has put it out of my reach. Personally I would rather stick to one carrier as I have done to date, but give me something tangible to do so (63 of my 66 flights were on QF metal, the other 3 were CX and 9W).
I am sure you can see that the last 2 rounds of "enchancements" have only taken away from Platinums (PG bar raising and Anytime access removal) but given nothing tangible back.
The other back move for your lower tier members is resetting the "loyalty bonus". Bascially it means only Gold and above will ever get it - or a silver that gets halfway to gold. In the case of someone like my daughter who flies with me on occasion she will never see a "bonus" as you will reset it every year. if you want to cap the number of bonuses per year fine, but let it roll over per year as it does now. Then you look after those smaller fliers that may not fly all the time, but they still get a bit of a kickback every few years.
I do thank you for spending time on here and engaging us. We may seem hard to please, however there are things that do make us happy.
A suggestion from me, if you have ideas for the program, run a survey here to gauge responses. At the end of the day you will gain valuable feedback before announcing "exciting news" and ending up getting negative responses here and on places like Facebook (which I feel was a PR disaster for QF)
Of course I am more than happy to volunteer for the Advisory panel..
Cheers,
Nick