ALL Accor+ Explorer Membership Discussion

Any recent experience with how long AMEX complimentary membership takes to process? I want to book a hotel but its taken at least 7 days and still pending and no idea if or when it will be processed.
 
I paid cash and have been waiting 19 days. Nobody answers the phone or responds to my emails or Messenger chats or WhatsApp chats. Absolutely atrocious customer service.
 
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