Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Lynda2475]

When this happened to me, I made Fiji agent call ticketing (I waited on hold) and ensure I was emailed a PDF (with new ticket numbers) not the text based screen dump.

Only after that happened was I able to download correct itinerary (and tax receipt - which is what gives you the ticket numbers). from MMB.

 

[vetrade]

When this happened to me, I made Fiji agent call ticketing (I waited on hold) and ensure I was emailed a PDF (with new ticket numbers) not the text based screen dump.

Only after that happened was I able to download correct itinerary (and tax receipt - which is what gives you the ticket numbers). from MMB.

I waited on hold for it to be re-ticked for 2 hours during one call and the girl I spoke to eventually came back to me to say she couldn't get through and she had already gone past the end of her shift, but she would be back at 7am and would chase it up then. To her credit she did just that and it was correctly ticketed the next morning.

 

[GaryLG]

This all sounds like my problem so looks like an early start to get the right person for me too!

 

[jrfsp]

Major problems with issuing etickets at the moment, acknowledged on 13 13 13. "Please check later"

 

[andye]

Unwelcome development for YQ on BA

BA adds ANOTHER £100 to Avios taxes and charges in Business Class

How does £840 to New York sound?

www.headforpoints.com

 

[GaryLG]

Major problems with issuing etickets at the moment, acknowledged on 13 13 13. "Please check later"

I just got an email telling they were having a problem with the payment and to ring them in the next 24 hours!

Would be nice if they actually just rang me instead!!!

 

[levelnine]

Is it possible to get around the following married segment rule?

Currently able to book MEL-NRT-xx_ on JL but unable to book MEL-NRT on the same date.

If I add MEL-NRT-xx_ to a OW Award then later call up to cancel the NRT-xx_ leg, will it ticket?

 

[Mr H]

Is it possible to get around the following married segment rule?

Currently able to book MEL-NRT-xx_ on JL but unable to book MEL-NRT on the same date.

If I add MEL-NRT-xx_ to a OW Award then later call up to cancel the NRT-xx_ leg, will it ticket?

I had a booking with two JL legs that has been available single but had become married. When I needed to change one, the other was automatically cancelled and was not available for rebooking.

 

[levelnine]

I had a booking with two JL legs that has been available single but had become married. When I needed to change one, the other was automatically cancelled and was not available for rebooking.

How annoying! But good to know — wouldn't have thought they'd auto cancel flights in that circumstance.

 

[Mr H]

How annoying! But good to know — wouldn't have thought they'd auto cancel flights in that circumstance.

Dunno. This was me wanting to make a change to one sector,

 

[DC3]

How annoying! But good to know — wouldn't have thought they'd auto cancel flights in that circumstance.

I’m not really surprised. They’re married. If one goes, so does the other.

 

[levelnine]

I’m not really surprised. They’re married. If one goes, so does the other.

Auto cancelling a segment that wasn't married when you first booked it is a pretty low blow.

 

[Mr H]

Auto cancelling a segment that wasn't married when you first booked it is a pretty low blow.

Yes, but I have a new and better solution anyway that involves a week in Jordan. The route, in case anyone is interested, was LAX-HND//NRT-MEL. I could not get a US visa so I wanted to cancel LAX-HND and get to Japan via Europe and pick up the MEL flight. No dice.

 

[cjd600]

Auto cancelling a segment that wasn't married when you first booked it is a pretty low blow.

as I understand, when making changes to a booking they need to re-select all the previously booked flights back into the booking.....and the married leg becomes unavailable to rebook when adding the flights back in. A pain.

 

[levelnine]

as I understand, when making changes to a booking they need to re-select all the previously booked flights back into the booking.....and the married leg becomes unavailable to rebook when adding the flights back in. A pain.

Thanks.

As an aside, finding award seats in/out of Australia is such a huge pain at the moment with CX largely unviable as an option, QR not releasing more than 1 ticket on each flight, Japan being a non-ideal transit point for the time being, AY's cutbacks to its Asia flying operations, QF's international network not fully back in operation, EK new carrier charges encouraging people who used to book them to book QF/JL/QR instead, etc etc. Really hope the situation improves over the coming months.

 

[ozflier]

Thanks.

As an aside, finding award seats in/out of Australia is such a huge pain at the moment with CX largely unviable as an option, QR not releasing more than 1 ticket on each flight, Japan being a non-ideal transit point for the time being, AY's cutbacks to its Asia flying operations, QF's international network not fully back in operation, EK new carrier charges encouraging people who used to book them to book QF/JL/QR instead, etc etc. Really hope the situation improves over the coming months.

I've got 3 big itineraries coming up in the next 6 months - 2 are OWAs.
There are a few sectors that I have been waiting for additional award availability eg currently have HND-SYD-BNE and would prefer the direct service.
Hearing of all the tax increases , I am just wondering if best just to accept round about / mildly inconvenient routings rather than having to outlay significant extra fees on reticketing.
I understand EK have had big tax increases but not an issue with OWAs.
Anyone have an idea of which airlines have increased taxes in a big way so I can include that in calculations whether to accept changes that will involve reticketing?

 

[Captain Halliday]

Anyone have an idea of which airlines have increased taxes in a big way so I can include that in calculations whether to accept changes that will involve reticketing?

BA hiked YQ yesterday or the day before. There’s a thread in the BA sub forum.

 

[levelnine]

We must only be weeks, if not days, away from QF hiking fuel surcharges on tickets — they would never let a crisis go to waste.

 

[MEL_Traveller]

We must only be weeks, if not days, away from QF hiking fuel surcharges on tickets — they would never let a crisis go to waste.

Yeah And you can bet they won’t go down again in any hurry.

 

[bnr032]

Just wasted another 4 hours waiting for a call back (in queue) To be told, nope they still cannot select what i can clearly see on my end as bookable.
However she mentioned on my file they can add a note if a business reward seat pops up they can call me back (not sure if she was just trying to get me off the phone, but she didnt have a workable solution at all).

The part that really S**ts me, is that yes, the business class seats are hard to find a route that works, so i did the hard yards, make it all work, select and book them all, now by a cancellation out of my hands - its like nothing they can do bad luck try again another year.