Notification of duplicate bookings on same day

[WLGFlyer]

Hi there,

I have a whole bunch of flexible, covid impacted bookings that I hope to use at some point in the future.

Now for the first time I have received an email notification advising me that I have a duplicate booking on the same day. Not for travel on the same flight, just on the same day, for example SYD-MEL and SYD-PER departing on the same day.

To be clear, no issue here at all and good for QF to actually search these out, I was just curious if that is something new, maybe due to the increase of flexible fares?

And for background, I usually don't book several travel options on the same day, these are the result of last-minute lockdown changes were I clearly wasn't paying much attention and just needed to move to flight prior to departure.

Interesting question though in case you want to have multiple bookings on the same day and how clever the QF logic is in determining what makes sense. HBA-PER and CNS-BME probably not. SYD-OOL and BNE-CBR maybe?

 

[oz_mark]

Qantas have done this for a while. There's even more to it. If you fly say MEL-SYD twice on the same day, only one will post to QFF. Required manual intervention to get them to both post.

 

[serfty]

Qantas have done this for a while. There's even more to it. If you fly say MEL-SYD twice on the same day, only one will post to QFF. Required manual intervention to get them to both post.

That has happened to me.

They do matching - 15 years ago I had three bookings out of SYD on the same day, two even the same route ... they were all the original red e-deal, very cheap but unchangeable and unrefundable, e.g.SYD-MEL for about $50.

My plans has changed twice; once for timings and again for destination. I had considered the fares lost but received a 'phone call from Qantas a week before asking about the bookings.

I explained what had haappened and surprisingly was offered a full refund of the bookings I could not use.

 

[RichardMEL]

As Serfty notes this is nothing new.

A long time ago in a galaxy far, far away (OK, Tuscon ) I met a bloke who was part of a group I was in. Anyway his business at the time was offering dup PNR scans and other things to try and find nasties (think post 9/11 no fly lists, pax name matching etc) and that was for Sabre.

All the platforms would have this by now not just to find anyone trying to do the dodgy or who shouldn't be flying, but just for the simple fact to find duplicate or speculative bookings (which can abound when you are in a situation with more flex fares, liberal cancel options etc0.

Any airline will want to try and kill of duplicate bookings for the simple reason alone to better forecast their actual pax load on any particular flight. After all they want to sell that seat if they can then have it go empty because a pax has 3 other flights booked that day.

Anyway again nothing new at all and been going on for a long time for a variety of reasons.