Who else still holds the Citibank Free For Life Premier Card?

[aikman]

I can't access the my cashback section in the app, been having the same issue for a while, anyone experiencing the same issue by any chance?

Same here. Good to know it is a widespread issue.

 

[Happy Dude]

I can't access the my cashback section in the app, been having the same issue for a while, anyone experiencing the same issue by any chance?

Mine hangs up which is actually an improvement on getting a message that "I'm not eligible for any offers", if I'm being optimistic.

It used to be all tickety-boo but I become ineligible after getting a 50k QFF points ready credit which, for some reason, required me to get a new app login. A few back 'n' forths yielded no reason for my sudden ineligibility nor any resolution, but I got an email of this months' offers. Oddly enough, for ages my cashback would also hang up and I didn't think anything about it but then it just magically starting working. So hopefully that will happen again.

In the meantime, I used the Special Gift Cards offer over the weekend, as per the email I received. No sign of the credit yet of course but I hope it comes through because I plan to the Discount Chemist Warehouse one this week.