Who else has to regularly chase up Qantas for points & status credits owed....

[markis10]

However, the status credits have yet to land. From what I have read a delay of up to 5 days is considered normal. Could someone confirm that?

Flights with partners can take a week to credit as their systems are not live with QFF, they do a connect and data exchange usually on a weekly basis at set times.

 

[Sinminkles]

Apologies for reviving this old thread but thought I'd share some recent data points for AFF:
Flew British Air yesterday on the following routing FRA > LHR > INV. The flight was booked into Business (I) as a cash fare, direct with the airline. Furthermore the boarding passes clearly show my QFF details with the flights even showing up in the QF app. However, the status credits have yet to land. From what I have read a delay of up to 5 days is considered normal. Could someone confirm that?

Also, I should note that my membership year ends on November 30 and these flights (along with a flight I am taking today and another one tomorrow) will put me at exactly the 600 status credits I need to retain Gold. If for some reason I do have to chase down QF for those points, what is the current advice, particularly for someone who wants to keep their Gold status ahead of a long haul trip they are taking on 22 December?

-RooFlyer88

Hi, I’ve just looked at my activity (have a lot of non Qantas) and it’s usually 4 or 5 days to credit after a BA flight.

Slightly better than Iberia who credit to Qantas once per week