What's your Uber experience?

[dajop]

I'll keep pushing Uber, using the additional detail and insights from here as I do. Thanks all!

Uber should be able to request the Linkt statement from the driver for that day, which will show any tolls accrued during the specific start and finish period of the ride. I am guessing though someone could falsify that too.

 

[dairyfloss]

Uber should be able to request the Linkt statement from the driver for that day, which will show any tolls accrued during the specific start and finish period of the ride. I am guessing though someone could falsify that too.

Yeah - If they're getting it from the driver directly, it couldn't be trusted.

 

[dairyfloss]

I'll keep pushing Uber, using the additional detail and insights from here as I do. Thanks all!

AI response again tells me to go away... even with some quite serious keywords in the mix! I'll need to go hunting for a human response point via social media or something I guess

 

[dajop]

AI response again tells me to go away... even with some quite serious keywords in the mix! I'll need to go hunting for a human response point via social media or something I guess

Good luck! It's a frustrating challenge dealing either it is AI or UI.

 

[dairyfloss]

Managed to get a hold of someone via Instagram DMs and they are arranging for refund of the difference from the quoted $77. They won’t acknowledge the falsified route concern with me, but I do hope they look into it behind the scenes. Check your receipts people!

 

[VPS]

Managed to get a hold of someone via Instagram DMs and they are arranging for refund of the difference from the quoted $77. They won’t acknowledge the falsified route concern with me, but I do hope they look into it behind the scenes. Check your receipts people!

good on you for being persistent and well done. That sort of thing really p!sses me off

 

[jastel]

Glad you got your refund but sucks that they wont admit or investigate the problem...but that is the modern way that people wanted when they accepted the high tech APP life....rather than quality personalised service.

The Computer/System is never wrong. And when it so often IS wrong nobody takes any blame....give them a partial refund or some points and move on.

 

[Saab34]

I think being quieter than usual the driver was trying to pull back some lost revenue due to the PH. Fare looking at some past trips would normally be around the $100 ish mark sometimes more.

Sucks but I’ve seen this behaviour right around the world.

 

[Quickstatus]

Contrarian view:
IUber automates the toll charges -using GPS in reconciliation with maps are used to trigger a toll charge. The driver does not manually (and is actually unable to) add a toll into the journey.