Waitlisting for Upgrades

Discussion in 'Qantas Frequent Flyer Program' started by Rossmurdoch, May 6, 2003.

  1. Rossmurdoch

    Rossmurdoch Junior Member

    Oct 11, 2002
    42
    0
    Sydney
    Has anybody had success getting international upgrades from the waitlist service. I've tried several times Business to First and Economy to business but no luck.
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  2. redrat

    redrat Member

    Apr 26, 2003
    224
    0
    Vic
    Yes. Had a beautiful trip in FC LAX-MEL last Dec. which cost 4 upgrade points.
    The best thing QFF ever did was to go away from the paper upgrades (2 per year) to online upgrade points where I've got 20 (and counting), waiting to be used. :D
     
  3. shillard

    shillard Guest


    Many times....

    SYD-AKL Y -> J
    SYD-CHC Y -> J
    DRW-SYD Y-> J
    WLG->SYD Y->J
    PER-SYD Y->J
    AKL-SYD Y->J

    Usually confirmed within 7 days of departure. I don't like to risk it on longer flights, so these days I'll just fork out for the J fare.
     
  4. redrat

    redrat Member

    Apr 26, 2003
    224
    0
    Vic
    I don't keep a record like some of the others posting to this site so I don't usually remember the DOM flight upgrades. I only do points upgrades on the shorthaul flights like SYD-MEL/SYD-BNE & if it doesn't work, well it's only an hour or so.
    MEL-BNE or longer, I always try to get a certificate upgrade through the TA and unless I have to go when it's peak, it's usually confirmed right there and then.

    Travelling International, J is usually enough & upstairs is the preference (no screaming babies, no middle seat, etc.) :D
     
  5. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    Pecking Order ?

    Are upgrades assigned on the basis of 'first come, first served' or on status ?

    E.g. if I waitlist for an upgrade with points / upgrade credits and I've got in before someone else, but they waitlist, and they're a higher status, do they get the preference to get the upgrade ?
     
  6. redrat

    redrat Member

    Apr 26, 2003
    224
    0
    Vic
    My experience is that status gets you to the front of the queue. If the queue is made up of Plats then it's 'first in best dressed'.

    I love it. :D
     
  7. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    So really, the lower status members would do well to try and get their upgrade confirmed ASAP after they make it before their reservation gets bumped by a higher status member ?
     
  8. Guest

    Guest Guest

    I've had a few problems lately with ODU .. they say "should be ok, leave your boarding pass with me and ill page you"

    10 minutes before boarding they tell me theres no seats left

    something funny going on....

    to top it off, when boarding i see qantas staff in those J seats.. what the.. ?

    this is growing trend on my travels of late :?
     
  9. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    I can understand why you're miffed.

    Do QF just like giving us upgrade credits so that we can mess around, try and use them, then watch them expire ?

    I should have added a little bit - "get their upgrade confirmed ASAP after they make it before their reservation gets bumped by a higher status member ?" - or a Qantas Staff member ? :evil:
     
  10. shillard

    shillard Guest

    Keep up that talk and you'll be starring in an ACA expose "how the banks and airlines convince you to rack up points you can never use!" Time to revive my 1996 political party "The Australian Coalition Against Ray Martin."

    Only once have I been unable to cash in an upgrade credit domestically, and I ended up with an op-upgrade anyway. Internationally, a couple of times I've been unable to redeem on really popular routes like SYD-AKL and peak times - big deal. The J ticket is always there if you want to buy it.

    ODUs are something I've never really dabbled with, I'm far more strategic with my points redemption.
     
  11. redrat

    redrat Member

    Apr 26, 2003
    224
    0
    Vic
    I'm not referring to reservations, only waitlisting.
    Mind you, I've often seen cases where the a/c is overbooked & I'm fairly sure FF or full paying ticket status makes the difference at departure time.
     
  12. icemann

    icemann Member

    Jan 2, 2003
    268
    0
    French's Forest, NSW
    Quote :- "Keep up that talk and you'll be starring in an ACA expose "how the banks and airlines convince you to rack up points you can never use!" "

    Neil Thompson has me in a headlock and bullies me to earn points every month :) :lol:
     
  13. shillard

    shillard Guest

    You betcha. I've seen AA's scheduling fall to hell when a bout of serious storms completely disrupted East-Coast schedules in the July break. OW Emerald status got me a seat on the ONLY flight going west to LAX that was likely to get there before the midnight QF departures, and I wasn't even booked on it.
     
  14. straitman

    Moderator

    Apr 27, 2003
    16,081
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    How correct you are :!: From the airlines perspective the full fare customer will always get the priority. After all the full fare customer is where the airlines make their money and consequently are the people they want / need to keep onside.

    e.g. A few years ago at Chicago we arrived to find our flight to SFO had been cancelled. As we wandered past another gate, we made a casual enquiry about getting on board. They fell all over us to get us on the flight. Although we ended up not sitting together we got onto an already over booked flight.

    The fact we were on International Business / internal first class tickets got us the seats. i.e. You get what you pay for :!:

    As for FF flier making a difference, I really can't comment.
     
  15. b.dowe

    b.dowe Newbie

    May 22, 2003
    1
    0
    I travelled Sydney London Frankfurt Sydney in March, was waitlisted business both ways and was upgraded both times. I did change the date from Frankfurt to a day earlier to get the upgrade
     
  16. HardieBoys

    HardieBoys Member

    Sep 28, 2003
    411
    2
    I booked a ticket from Sydney to HK in mid-November, and the ticket was issued 19th Sept. Was waitlisted for an upgrade the following day. Upgrades for both legs came through within 10 days.
     
  17. Davo

    Davo Newbie

    Nov 26, 2003
    7
    0
    I was waitlisted for two Qantas LAX-MEL economy-business upgrades in October for a November flight and they came through much to the delight of my father and his wife (officially my step-mother which is counted).

    They visited the USA for a whole month mind you but they stuck to their original return flight that was waitlisted for the upgrade and didn't have to change flights.
     
  18. HardieBoys

    HardieBoys Member

    Sep 28, 2003
    411
    2
    Subsequent to being upgraded to HK both ways, I had to change my flights. I was informed that the upgrade could not be automatically transferred, as I was changing flights, which was fine. Placed myself on the upgrade waitlist for the return flight only, and was told a week before this flight that the upgrade had come through. A phone call to the FF centre was made several weeks prior to travel, to see how likely it was that an upgrade would come through. The staff member informed me that there was only one person ahead of me, and that, looking at the load, it was "highly likely" that the upgrade would come through, but they couldn't confirm it until closer to the time. On the actual flight, there were several spare Business seats upstairs... unfortunately the new business seats were nowhere to be seen.
     
  19. jc73

    jc73 Newbie

    Jul 4, 2004
    5
    0
    Upgrades

    I was going sydney - auckland recently. had requested an upgrade weeks in advance which didn't come through then when I boarded - last one on I might add - there were 6 empty seats in J.

    I'm platinum and was a tad bewildered as to why there were no chance for them to upgrade when there was clearly availabilty in that section
     
  20. Jano

    Jano Newbie

    Oct 24, 2004
    2
    0
    UPGRADES

    Like many people I just wondered when Qantas would let me use my points....I have been told by them that to use points for an international ticket it is best to book a year in advance...I have pointed out that frequent flyers are often the ones that don't have the luxury to plan a year ahead for holidays etc...this concept didn't compute.
    I have now embarked on an alternative strategy...book economy ticket and pay for it ASAP and then look at times of travel and aircraft. I think it is only worth an upgrade if one is travelling at night and the aircraft has skybeds...it doesn't hurt to ring Qantas to check if upgrade available - often not, so next step is to get back on the dial 90 days before departure though I have weighlisted 21 days before with success. Keep a check on your bookings page and I have been successful 3 times out of 4 in last 6 months on Bangkok and Hong Kong routes. Considering the cost of business tickets on Qantas this seems to be a good use of points.
    As Qantas and the banks seem to be chipping away at value of points my opinion is to keep ticking them off before they wipe them completely though I am cynic because of loosing heaps when that other airline went bust...what was it's name again!
     
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