Virgin Australia Delays/Cancellations

[Ade]

VA274 CBR-MEL is now cancelled. Guests asked to collect their bags from the arrivals carousal. Not a good day for VA

 

[Carrots]

VA268 is now pushed to 430 (previously 215).

Just a couple of grumpy folks in the lounge.

 

[Harrison_133]

Update to this at 1555

Guests have now been asked to go to check-in as this flight is cancelled due to an IT outage.

Network wide IT outage or CBR specific?

Looking at CBR departures today:

• VA625 Scheduled: 0605 Departed: 0700
• VA252 Scheduled: 0645 Departed: 1015
• VA629 Scheduled: 0705 Departed: 0740
• VA1209 Scheduled: 0715 Departed: 1030
• VA637 Scheduled: 0905 Departed: 0945

Then for flights yet to depart:

• VA1217 Scheduled: 1220 Estimated: 1605
• VA268 Scheduled: 1415 Estimated: 1630
• VA653 Scheduled: 1520 Estimated: 1620

Delay message for 268 and 653 is showing as: 'Our systems have let us down today. Our tech team is onto it and we are hoping to have you on your way as soon as possible.'

 

[Ade]

Network wide IT outage or CBR specific?

I'm unable to say which ... I heard from airport security folks that the IT issues were there since morning, pax were unable to check in to flights and VA ground staff were manually processing pax and that was causing delays.

Then when the OOL flight was cancelled, VA staff told that there is an IT issue.

 

[Carrots]

Apparently the IT issues since this AM with CBR airport IT (assume with Swisssport) have affected VA, Rex and JQ.

 

[BD1959]

Update to this.

At 1523, replacement Captain and FA arrived with their gear at Gate 10. They were were warmly welcomed by the pax at Gate 10. There were "whooing", "clapping", "yelling heyyyy" for the replacement Captain & his FA. Pax were genuinely happy to see them. Pax at the shops near Gate 10 also joined in the jeering Although not travelling today (sadly), I joined in the mini-celebrations and I clapped too

At 1525, the previous Captain & FA exited the aircraft and Gate 10. There were no jeering for them sadly! Poor things

Update to this at 1555

Guests have now been asked to go to check-in as this flight is cancelled due to an IT outage.

"let's do wonderful"

Regards,

BD

 

[Harrison_133]

Apparently the IT issues since this AM with CBR airport IT (assume with Swisssport) have affected VA, Rex and JQ.

Looks like the IT issues still haven't been rectified.

This morning's CBR departures are delayed citing systems being down or the airport experiencing some 'challenges.'

 

[Ade]

JQ

JQ did have delays yesterday. They were handing out vouchers to delayed pax.

Looks like the IT issues still haven't been rectified.

This morning's CBR departures are delayed citing systems being down or the airport experiencing some 'challenges.'

I’ll be at CBR today as well. Will ask around … the security folks are usually the first to hear about things …

 

[Ade]

I’ll be at CBR today as well. Will ask around … the security folks are usually the first to hear about things …

Only minor issues at VA today. There isn't as big a queue anywhere near the VA counters as yesterday. Only 2 VA flights delayed so far - VA1217 & VA274.

 

[HS-TQE]

VA455 returned to Brisbane after a cabin pressure issue last night. Aircraft involved was a wet-leased Airnorth E190 (VH-UYR)

Virgin flight from Brisbane to Darwin turned around after cabin pressure issue

The plane was forced to land back in Brisbane, where Queensland Fire and Rescue were waiting as a precaution.

www.9news.com.au

Live Flight Tracker - Real-Time Flight Tracker Map | Flightradar24

The world’s most popular flight tracker. Track planes in real-time on our flight tracker map and get up-to-date flight status & airport information.

www.flightradar24.com

 

[Saab34]

That’s a nice E190 landing in that 9 News Footage. They are hopeless.

 

[henrus]

That’s a nice E190 landing in that 9 News Footage. They are hopeless.

That 737 pictured should sue 9 news for defamation. It’s worked well for others in the media recently.

 

[fly2earth]

VA455 returned to Brisbane after a cabin pressure issue last night. Aircraft involved was a wet-leased Airnorth E190 (VH-UYR)

Virgin flight from Brisbane to Darwin turned around after cabin pressure issue

The plane was forced to land back in Brisbane, where Queensland Fire and Rescue were waiting as a precaution.

www.9news.com.au

Live Flight Tracker - Real-Time Flight Tracker Map | Flightradar24

The world’s most popular flight tracker. Track planes in real-time on our flight tracker map and get up-to-date flight status & airport information.

www.flightradar24.com

LATAM2.0?
Part of the cost/risk analysis of taking a carrier (JQ/VA/ZL) over Qantas for price.

 

[henrus]

LATAM2.0?
Part of the cost/risk analysis of taking a carrier (JQ/VA/ZL) over Qantas for price.

You must be joking. Qantas has had their fair share of pressurisation issues over the years.

 

[fly2earth]

You must be joking. Qantas has had their fair share of pressurisation issues over the years.

Well this was the first incidence of any national carrier that I've heard about since LATAM. Others being UNITED but that did not occur in Australian territory (at least I do not think so)

 

[Coops1]

Well this was the first incidence of any national carrier that I've heard about since LATAM. Others being UNITED but that did not occur in Australian territory (at least I do not think so)

Latam 1.0 wasn't even a pressurisation issue!

 

[fly2earth]

Latam 1.0 wasn't even a pressurisation issue!

Well they did need to "divert" "back" to the "original point of takeoff" with the implication that there would be delays and hundreds of pissed off customers and hotel/meal vouchers (not to mention a bad track record). If anything warrants diverting back to the airport it must be serious enough warrant diverting back to the airport.

According to the article:
"A...flight has been forced to turn around and make an emergency landing overnight." I felt bad for the financial department amount of hotel vouchers and meal vouchers they have to give to the passengers. Never mind probably comes out of our airfare anyways. Edit: Probably able to pay for SEVERAL hotel vouchers since it is to Darwin (which is why I have never been to Perth or Darwin even though it's always been on my bucketlist places to travel to).

 

[henrus]

Well this was the first incidence of any national carrier that I've heard about since LATAM. Others being UNITED but that did not occur in Australian territory (at least I do not think so)

Here are just a handful of Qantas examples over the last few years:

Qantas flight loses cabin pressure and forced to divert to Melbourne | Qantas | The Guardian

Oxygen masks deployed on flight QF706 which was given a priority landing after cabin depressurisation

amp.theguardian.com

Qantas flight from Melbourne lands in Perth after engine shut down following 'large bang' - ABC News

amp.abc.net.au

Qantas plane makes emergency landing in Melbourne after mid-air air-con issue

AVHerald keeps a total of daily problems

The Aviation Herald

Aviation Herald - News, Incidents and Accidents in Aviation

avherald.com

As you can see there are typically a handful of incidents per day.

If I had to guess you probably only follow the mainstream 7/9 news channels and are only seeing these stories because they pick them up. Often these channels try to create stories out of nothing (as in flights turn back all the time for a variety of reasons but all of a sudden it’s breaking news) or they overhype incidents because it’s a slow news day.

t." I felt bad for the financial department amount of hotel vouchers and meal vouchers they have to give to the passengers. Never mind probably comes out of our airfare anyways

This is a cost of doing business and is baked into the cost of running an airline. They know things like these will happen once every so often so obviously price things accordingly. This is no different to a supermarket having to throw away expired milk or rotten fruit. It’s a cost of doing business and is baked into the cost of items you buy.

which is why I have never been to Perth or Darwin even though it's always been on my bucketlist places to travel to).

If you’re concerned about not visiting Darwin because of a single flight delay/cancellation then it’s worth noting that VAs evening flight has had issues once in the last few months.