Virgin Australia Business Class Catering - Service, Meal times, Menus

Discussion in 'Virgin Australia Velocity' started by `X', Mar 31, 2012.

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  1. `X'

    `X' Member

    Apr 11, 2009
    115
    5
    Brisbane
    #1 `X', Mar 31, 2012
    Last edited by a moderator: Mar 7, 2016
    Let's try to get a handle on what DJ serve to their Business/premium customers and when they serve it.

    Please post your experience of flying business/premium on Velocity Australia

    Photos would be good too.​


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    Update 6th March 2016:

    Meal Type Meal Window
    Breakfast 03:00 - 09:29
    Morning Snack 09.30 - 11.29
    Lunch 11:30 - 13:29
    Afternoon Snack 13:30 - 17:29
    Dinner 17:30 - 19:29
    Supper 19:30 - 02:59

    On short flights in Business Class there is only one option.

    Longer flights with only main meals:

    Meal Type Meal Window
    Breakfast 03:00 - 09:29
    Lunch/Dinner (Transcon) 09:30 - 22:59
    Supper (Transcon) 23:00 - 02:59
    Lunch/Dinner(other) 09:30 - 21:29
    Supper (other) 21:30 - 02:59

    Note: Coast to Coast Business catering is generally a three course meal.


    31st march 2012:

    This is the official meal schedule provided to me by Virgin Australia after an enquiry regarding pretty poor meal performance.

    Meal Type Meal Window
    Breakfast First Flight - 08.30
    Morning Snack 08.31 - 11.59
    Lunch 12.00 - 14.00
    Afternoon Snack 14.01 - 17.59
    Dinner 18.00 - Last Flight



     
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  2. brad330

    brad330 Member

    Jun 19, 2011
    215
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    Virgin Australia Business Class Catering

    Hi All,

    Does any one have access to any information regarding what Virgin Australia serves on different sectors across their Business Class network? I heard earlier on in the year that there is a booklet containing meal choices and what is served on specific flights e.g. (Snack, Meal, 3 Course Meal)

    Thank You,

    Bradley :D
     
  3. serfty

    Moderator

    Nov 16, 2004
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    #3 serfty, Apr 4, 2012
    Last edited: Apr 4, 2012
    Re: Virgin Australia Business Class Catering

    Good thought; I was going to start a thread where on specifies city pair, day of week and time of departure and those who have flown can post their experiences with similar flights.

    I have some flights coming up in the next few months:

    MEL-CBR Fri 3:35pm - "Premium", not business
    CBR-MEL Sun 8:15pm - "Premium", not business
    MEL-OOL Fri 6:40pm
    OOL-MEL Sun 2:55pm
    MEL-BNE Fri 2:00pm
    BNE-CNS Fri 5:00pm
    CNS-MEL Sun 1:00pm
    e


    Has anyone flown up on front these routes at these times? Please post your experience.

     
  4. mickeyc747

    mickeyc747 Guest

    Dinner is served on the 2100 now 2045 BNE DRW 3 Course Meal.
     
  5. brad330

    brad330 Member

    Jun 19, 2011
    215
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    CNS-MEL : 12:50pm
    MEL-CBR : 06:10pm
    MEL-SYD : 12:00pm
    SYD-CNS : 02:25pm
     
  6. straitman

    Moderator

    Apr 27, 2003
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    Is the relevant time the departure time, the inflight time or the arrival time?
     
    • Like Like x 1
  7. muppet

    muppet Active Member

    Jun 19, 2010
    617
    169
    Re: Virgin Australia Business Class Catering

    Serfty, what do you mean by premium? Booked before business was released???
     
  8. muppet

    muppet Active Member

    Jun 19, 2010
    617
    169
    I got a dinner service. One tray obviously. Pics posted during the initial thread when it was launched. Desert is usually chocolate covered nuts
     
  9. serfty

    Moderator

    Nov 16, 2004
    37,706
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    Re: Virgin Australia Business Class Catering

    Yup - September last year.

    How long ago?

    After Cap-Connect?
     
  10. Reg Reagan

    Reg Reagan Junior Member

    Dec 6, 2011
    42
    2
    OOL
    Re: Virgin Australia Business Class Catering

    Flown this route a couple of times & received dinner service. Most recent was pasta meat balls, bread roll, salad, macadamia chocolates. Apparently no ice cream sandwich on flights <3hrs so the CSM gave me Toblerone instead. Beer choice of Crown or Fat Yak. Would be nice to have a couple more menu selections but overall very happy with service.
     
  11. muppet

    muppet Active Member

    Jun 19, 2010
    617
    169
    Re: Virgin Australia Business Class Catering

    Yep. Once after Aus Day and then later in Feb on some comp upgrade victory. It is spot on the same tray (different main) as I've had MEL - SYD; SYD - OOL; BNE -CBR during the dinner service.

    It's just really rushed - I suggested (when some marketing mob called me afterwards) that they should start heating them before takeoff.... doesn't seem to happen, MEL-CBR is still really slow.

    m
     
  12. dk4

    dk4 Established Member

    Mar 23, 2010
    1,439
    480
    Re: Virgin Australia Business Class Catering

    Virgin Australia, domestic business class - catering shots

    [​IMG]
    Dinner Service 1.5 hour scheduled flight

    [​IMG]
    Afternoon Snack 1.5 hour scheduled flight (serviette unwrapped to reveal cutlery)
     
  13. lovestotravel

    lovestotravel Senior Member

    Sep 18, 2008
    6,042
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    Departure time, which causes a problem, especially during daylight savings leaving QLD to say SYD/MEL

    You leave BNE/OOL at say 17:00 and don't get back to SYD/MEL until 20:30... That should be a dinner service
     
  14. maninblack

    maninblack Established Member

    Aug 14, 2006
    2,303
    698
    Absolutely. Was on a 5.55pm BNE-MEL which is a 2.5 hour trip and you guessed it, snack service and pretty woeful too. Just not on. Failing grade. But yes the cabin crew smiled a lot which is just great :rolleyes:
     
  15. lovestotravel

    lovestotravel Senior Member

    Sep 18, 2008
    6,042
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    Agree - I was on the 17:45 flight from OOL-MEL a few weeks ago getting into melbourne at 2110....

    Snack service, no lounge at OOL and the flight left about 30 mins late.....

    I asked for some food from Y and it was happily provided and presented nicely on a tray/plate etc, but I shouldn't have to to do that
     
  16. greenfish

    greenfish Active Member

    Jun 8, 2011
    937
    236
    Brisbane
    Had my 5th cheese board in a row - I like them, but not that much. I'd have thought they'd rotate the meals so the same flight didn't get the same meal consecutive weeks, but clearly not. Still hanging out for the vietnamese spring rolls...
     
  17. Moopere

    Moopere Established Member

    Feb 10, 2010
    2,562
    442
    WA
    I'm over the whole snack service thing. Really. The various airlines that engage in this don't appear to discount flights at snack times so I'd really appreciate it if they didn't make any assumptions about how hungry I might be or what my daily calorie intake is. I'm so over cheese and sandwiches/wraps. The lounge food is no better for most of the day. Cold cuts and bread, maybe soup if you get lucky, so I can't even bulk up in the lounge for the most part as its the same cheap rubbish.

    They obviously don't want me to fly at certain times of the day because its too hard to feed me (yes... I love food!). So, now try hard to choose flights where there is at least some chance of being fed ... unless the J meals mysteriously don't get loaded
     
  18. brad330

    brad330 Member

    Jun 19, 2011
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    This is what I was just served for CNS-MEL! 3.5 hours leaving at Lunch time and I get this! not even a side salad! SO MUCH FOR A 3 COURSE MEAL!
     

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  19. lovestotravel

    lovestotravel Senior Member

    Sep 18, 2008
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    Very very very poor!
     
  20. serfty

    Moderator

    Nov 16, 2004
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    No other option? If so, then, Wow ... just Wow!
     
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