Very short Cathay Pacific Transit at Hong Kong airport

[Quickstatus]

Im late to this thread but if the last sector has a short connection and checked luggage, it is sometimes advantageous for the passenger to make the connection but the luggage to misconnect - especially if the last sector is the going home sector

I'd rather the airline courier the luggage to my house than me having to wait at luggage carousel, green/redline at quarantine, schlepp through airport, then transport home

 

[serfty]

Yes the flight was cx298 madrid - hong kong 29/10 which was delayed causing my missed connecting flight cx 135 HKG - MEL on 30th Oct.

Experflyer does not reveal a reason. It had been recorded as departing on time but landing 103 minutes late.

DOCX298/29OCT
* OPERATIONAL FLIGHT INFO *            CX 298   -3 TH 29OCT26   
CITY INFO                                       HOUR (LOCAL) 
 
MAD  LEFT THE GATE                              2227           
     TOOK OFF                                   2250           
     ESTIMATED TIME OF ARRIVAL                  1900     HKG   
HKG  AIRCRAFT LANDED                            1843           
     ARRIVED                                    1943           
*1A PLANNED FLIGHT INFO*              CX 298   -3 TH 29OCT26   
APT ARR   DY DEP   DY CLASS/MEAL          EQP  GRND  EFT   TTL 
MAD          2230  TH JCDPIWREYBH/BD      359        12:30     
                      KMLVSNQO/BD                               
HKG 1800  FR                                               12:30
COMMENTS-
 1.MAD HKG   - coughPIT CREW CATHAY PACIFIC                     
 2.MAD HKG   - CABIN CREW CATHAY PACIFIC                       
 3.MAD HKG   - DEPARTS TERMINAL 4S                             
 4.MAD HKG   - ARRIVES TERMINAL 1                               
 5.MAD HKG   -   1/ MOVIE                                       
 6.MAD HKG   -   2/ TELEPHONE                                   
 7.MAD HKG   -   4/ AUDIO PROGRAMMING                           
 8.MAD HKG   -   7/ DUTY FREE SALES                             
 9.MAD HKG   -   9/ NON-SMOKING                                 
10.MAD HKG   -  10/ SHORT FEATURE VIDEO                         
11.MAD HKG   -  12/ IN-SEAT POWER SOURCE                       
12.MAD HKG   -  15/ IN-SEAT VIDEO PLAYER/LIBRARY               
13.MAD HKG   -  18/ WI-FI                                       
14.MAD HKG   -  ET/ ELECTRONIC TKT CANDIDATE                   
15.MAD HKG   - J38W28Y214                                       
16.MAD HKG   - CO2/PAX* 508.93 KG ECO, 715.68 KG PRE           
17.MAD HKG   - CO2/PAX* 1610.29 KG CLB                         
 (*):SOURCE:ICAO                                             
CONFIGURATION-
               359  J  38   W  28   Y 214                       
>

Source: Expertflyer.com

 

[the8guy]

Prime facie you’re eligible for compensation. Let’s wait to see the reason why, but regardless, it’s worth submitting a claim.

If your flight is eleigible the only reason I can see for CX to deny it is on the basis that the flight ex MAD was only delayed a short time. But that’s irrelevant, case law has established it is the arrival time at the final destination.

Hiw late were you leaving madrid?

Not very late , I’d say 10-20 mins and they were well aware that we’d arrive late at HKG as mentioned a couple times by the pilot

 

[serfty]

Not very late , I’d say 10-20 mins and they were well aware that we’d arrive late at HKG as mentioned a couple times by the pilot

It's a bit strange. According to flightstats (attached) landing was 18:42 but did not arrive at gate until 19:43.

Anyway, start here:

https://www.cathaypacific.com/cx/en_AU/prepare-trip/passenger-rights-and-regulations.html#tab-Europe-and-The-UK