Velocity Shop and (NOT) earn

[markis10]

Great! Double zip is still zip!

For some, I have had no issues and have quite a few pending!

 

[Jeffrey O'Neill]

Generally I find moneybackco.com.au offers a better deal, and generally is more reliable too. For dell you get 7% back which seems much better than 3 points per $.

I really only use S&E for ebay purchases, and since most of the time they're small in value i see getting the points as a bonus, but not worth the hassle to chase up.

I do have to wonder though why they have the system and then leave it running in the poor way they have. To me they're generating bad will rather than encouraging people to move towards the velocity program.

 

[serfty]

For some, I have had no issues and have quite a few pending!

I completely gave up them over two years ago¹ ... I had wasted too much time and will need extreme coercion/incentive to revisit.

¹ http://www.australianfrequentflyer....elocity/shop-and-earn-15550-2.html#post220988

 

[pauly7]

For some, I have had no issues and have quite a few pending!

What a surprise

I gave up ages ago as well with shop and not earn but recently re tried - has been pending for a month now so will see if it posts!! Fingers crossed.

 

[wxxnxs]

Generally I find moneybackco.com.au offers a better deal, and generally is more reliable too. For dell you get 7% back which seems much better than 3 points per $.

I really only use S&E for ebay purchases, and since most of the time they're small in value i see getting the points as a bonus, but not worth the hassle to chase up.

I do have to wonder though why they have the system and then leave it running in the poor way they have. To me they're generating bad will rather than encouraging people to move towards the velocity program.

Glad to hear ebay is working fine for you. I has a lot issues with ebay recently, may give up to chase.

 

[ChrisFlyer]

Dell appears to have changed things recently - as I always had to enter a manual points claim, however when buying a laptop the other day, the points came through as "pending" instead of not showing at all - wait and see!

If it makes any difference, I used Internet Explorer for the recent purchase, yet used Firefox for the previous ones (though I've had no problems in receiving points from other Firefox purchases)... as an added bonus, charges from Dell are currently earning 6 points per $1AUD, so a $1700 laptop nets >10,000 points! ... although only the standard amount of points (ie. the usual 3/$1) are showing as pending, this should be corrected when the points are properly approved (as has occurred in the past when the Apple Store had a bonus points offer - which has now reappeared as 4 points/$1AUD)

On another note, it took 180 days exactly for a transaction I made on eStore.com.au to be credited... the points showed as pending rather quickly, however it wasn't until this long after the purchase was made that the points ended up being awarded... I have a number of other transactions with them that are currently showing as pending, so I look forward to receiving the points from those in May next year...

 

[Jeffrey O'Neill]

Dell appears to have changed things recently - as I always had to enter a manual points claim, however when buying a laptop the other day, the points came through as "pending" instead of not showing at all - wait and see!

moneybackco offer 7%, and generally I'll take the cash over points, tho at 6 point / $ it's not so bad, but when it's the usual 3 points then it's a no brainer to take 7% cash back. I also find moneybackco to be far more reliable for recording the transactions. i think i've only had 2 or 3 problems over the years, and they were all with 1 company.

 

[markis10]

moneybackco offer 7%, and generally I'll take the cash over points, tho at 6 point / $ it's not so bad, but when it's the usual 3 points then it's a no brainer to take 7% cash back. I also find moneybackco to be far more reliable for recording the transactions. i think i've only had 2 or 3 problems over the years, and they were all with 1 company.

Strangely both MBc and Velocity use the same engine to generate the return!

 

[ChrisFlyer]

moneybackco offer 7%, and generally I'll take the cash over points, tho at 6 point / $ it's not so bad, but when it's the usual 3 points then it's a no brainer to take 7% cash back. I also find moneybackco to be far more reliable for recording the transactions. i think i've only had 2 or 3 problems over the years, and they were all with 1 company.

At present, I can get around $0.0569 of value from each Velocity point - so at Dell's usual rate of 3 points/$1, that's $0.1707 (or ~17%), and with the double points offer, it's $0.3414 (~34%)

I'll happily take the 17-34% discount off future travel expenditure than the instant 7% cash back anytime

 

[wxxnxs]

At present, I can get around $0.0569 of value from each Velocity point - so at Dell's usual rate of 3 points/$1, that's $0.1707 (or ~17%), and with the double points offer, it's $0.3414 (~34%)

I'll happily take the 17-34% discount off future travel expenditure than the instant 7% cash back anytime

Unless you really get the physical points in your account, otherwise means nothing. It takes forever to chase the missing points, their call centre is really hopeless, depite ask you to send the approval of purchase, they won't do anything else. BTW, even after you send the approval to them, they won't reply back anything either.

 

[ChrisFlyer]

Unless you really get the physical points in your account, otherwise means nothing. It takes forever to chase the missing points, their call centre is really hopeless, depite ask you to send the approval of purchase, they won't do anything else. BTW, even after you send the approval to them, they won't reply back anything either.

I've found that emailing them is better than calling them, because you can send all of the receipts etc (I always submit these if I send a query before being asked) and it keeps everything together - as such, I've never had any major issue with receiving points from Dell - the worst case simply involved emailing the receipt to Virgin, who then awarded the points a few weeks later... I wouldn't have any hesitation in buying from Dell again and trusting that I'll receive the owed number of points.

As for some of the other retailers, well, that's a different story!

I've noticed that Bigpond Music has been removed from the site - now only Bigpond Shopping remains... hope that won't make my pending points claims more difficult to resolve!

 

[ricee007]

Velocity Shop and NOT earn - waiting for months!

Howdy,
... I'm about to buy online from Strawberry Net... whats the bet that they don't go through either?

5.
Popular:

earn 2 Velocity Points on each $1 spent details » http://www.shopandearn.com.au/



StrawberryNET - Join and earn Velocity Points while you shop for discount makeup, perfume and cosmetics

Australia
1 Velocity Point on each $1 spent

Popular:

earn 2 Velocity Points on each $1 spent details »

So, which is it, 1 per $1 or 2 per $1??

At least the QF program just plain works.

 

[AdMEL]

Re: Velocity points from Crowne Plaza hotel? (&Strawberry Net)

A friend of mine earns Velocity points from Strawberry Net - no problems as far as I am aware (except for the constant reduction in points earnt - apparently it was previously 4 points per $).

 

[Taezar]

Re: Velocity points from Crowne Plaza hotel? (&Strawberry Net)

I get points all the time through Strawberrynet.
Just make sure when you order, you follow the instructions on the Velocity Page - that is - you have to click through the velocity rewards, strawberrynet link so they can track your purchases.

 

[ricee007]

Re: Velocity points from Crowne Plaza hotel? (&Strawberry Net)

Sigh.
Strawberry net points not up yet.

Only been about 5 days, but: "Your Velocity Points will show in your account as ‘pending’ within 24 hours." - but they are not pending.

I'll send them an email after a week, I guess.

Sucks that the products can go from Hong Kong to Adelaide quicker than electronic points can be added to an account.

Also, it's now been over 3 months and a week since I applied for missing points/status credits from two flights... I sent an email 10 days ago asking them about it, but they haven't responded to that yet. They can have another 4 days, before it's another email . I really, really, really shouldn't need to ring them. It should just work.

Why on earth is it hard for them to run the program?

I genuinely will not fly Virgin till these flights get credited.

 

[JohnK]

Re: Velocity points from Crowne Plaza hotel? (&Strawberry Net)

It has been around 4 months and still no points from Virgin prepaid broadband and Virgin mobile. Both asked for my Velocity number and not one has posted.

Not sure whether it is worth following up as every call to Virgin seems to involve an epic.

Still trying to work out if I have received the 10% discount from Virgin mobile for booking Virgin flights via their website but I have not been able to find where they show credits on their website.

 

[garee]

Re: Velocity points from Crowne Plaza hotel? (&Strawberry Net)

It has been around 4 months and still no points from Virgin prepaid broadband and Virgin mobile. Both asked for my Velocity number and not one has posted.

Not sure whether it is worth following up as every call to Virgin seems to involve an epic.

Still trying to work out if I have received the 10% discount from Virgin mobile for booking Virgin flights via their website but I have not been able to find where they show credits on their website.

I'm over Velocity and their points earning partners. Nothing posts as it should, I have to make a claim every time, and nothing posts, so I do it again. Then I try phoning and get no where. This is one part of the Virgin assault on QF that just sucks. I think my love of Virgin is waining.

It shouldn't be this hard. My last two hotels stays I've taken QF points and they have posted within 3 weeks.

Virgin/Velocity get you act together.

 

[Deleted member 29185]

I've noticed that Bigpond Music has been removed from the site - now only Bigpond Shopping remains... hope that won't make my pending points claims more difficult to resolve!

Any update ChrisCh??

I ask because Groupon also seems to be an ex-partner. I had a small Groupon purchase through the Velocity site and it used to show as pending (the purchase was a family pass to Currumbin Bird Sanctuary and Green Challenge adventure park with a 12 month validity, which we haven't yet redeemed). Now Groupon is gone, my pending points notice is gone and no points attributed. I assumed points would only post once the vouicher had been redeemed (12 month validity for that), but now it appears I may have missed out on the 400 or so points (I think it was a 5x earn). I would have thought the points would still be a valid earn as it was purchased and paid in full through the Velocity site during the time the Velocity/Groupon agreement was current.

On a side note. I've so far had to lodge retro claims for Europcar earned Velocity points twice in the last 6 rentals. As others have pointed out on alternate threads, Velocity/partners have issues with their automated systems for points awarding.

 

[serfty]

Not sure it isn't deliberate. By not awarding benefits without customers needing to chase them up more often than not they avoid paying the airline.

Not much different really from swiping an airline FF card for an eligible hotel stay - chasing up it up more De rigueur.

(Back in the 90's I used to keep a file with the receipts/statements of all such hotel stays and car rentals; chasing the points up after two months had passed. When the points posted I'd refile the document.)

 

[Jeffrey O'Neill]

lately my ebay purchaes have been tracking quite nicely - i get an email 3-5 days later telling me they've recorded the transaction.

this is prob the main way i get some new velocity points. has been a nice little earner since i've bought me dad some expensive power tools.