VA ... Communications (Web Site) .... Just Bad

[Bagpuss]

It's unbelievable how bad communications are at the moment and they must be loosing business over it.

When they came out of administration it took them a week to remove it from the website.

On the 1st December, they announced they were extending flexibility from 31st January 2021 to 31st March 2021 ( source: Thousands flock to Queensland: Virgin Australia opens more lounges as travel demand soars )

..... The Home page still states flexibility until 31st January 2021

..... The Sales footer (Virgin Australia On Sale) has flexibility until 30th September 2020

Email communication has been poor as well. Overall it's quite disappointing.

 

[serfty]

Email communication has been poor as well. Overall it's quite disappointing.

I suspect they are not spending a lot on Website / marketing.

 

[AustraliaPoochie]

Bain will tighten the screws even more for sure.

 

[TheInsider]

Bain will tighten the screws even more for sure.

Well they haven't really even got rid of many staff yet either...

 

[AustraliaPoochie]

Just waffling, maybe their (staff's) duties that used to be in this area. are now being prioritised to be elsewhere.
As like that our *(on here VA liaison)* has not been seen on here, not as in the past.
Would not be surprised if they are busy moving out of the former VA village in Brisbane to their new office premises.

 

[Bagpuss]

Would not be surprised if they are busy moving out of the former VA village in Brisbane to their new office premises.

That’s already complete.

Post automatically merged: Dec 2, 2020

I suspect they are not spending a lot on Website / marketing.

Virgin Australia releases its first marketing push since pandemic - AdNews

To mark the new chapter for Virgin Australia, the company is releasing its “You Can’t Keep a Good Thing Down” campaign today.

www.adnews.com.au