I did a one-off flight to the USA a couple of years back and earned about 30 000 air miles. Unlikely to fly with them again for work so I won't earn any more. I've played around on their website trying to book an award flight (a while back) with no success - seemed like there was some bug in it. Where can I go with 30 000 points apart from East Bumcrack, Idaho to Inbred, Wyoming? (ie can I go to NZ?) Is it a matter of ringing UA?