Using EC261/2004 on Qantas

[shuuy]

Has anyone been successful in a EC216/2004 claim against Qantas for a delay?

It appears they only are "liable" when they are departing from the EU.

But, if QF delays me inbound to LHR, busting a connection on an EU airline... Do I ask for compensation from the EU airline, or from Qantas?

 

[Mal]

Neither as far as I'm aware (and I'll be quickly corrected if I'm wrong!). Their failure to deliver you to LHR in time for your flight does not lead to a claim possible against QF or the EU airline. If it was an EU airline -> LHR, or the delay was on the second sector ... yes.

 

[serfty]

What MAL indicated.

EU 261 is only for travel on flights:

-to/from Europe for European Airlines and
-from Europe otherwise.