Travelscene American Express

Discussion in 'American Express Rewards' started by JohnK, Feb 18, 2007.

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  1. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    39,950
    8,524
    BNE, SYD and CNX
    Does anyone know much about Travelscene American Express?

    The travel agent I have used occassionally in the past has now become a Travelscene American Express franchise. In the past I was able to pay for flights using my Amex credit card without any surcharges.

    I booked a flight for my mother the other day and asked if I could pay with Amex. They said yes but there is a 3% surcharge. What! The consultant on the phone then said she could reduce the surcharge to 2.75%. Forget it, I would rather pay by cash.

    The way I understand it is that Travelscene has formed an alliance with American Express. How can they justify a surcharge for Amex credit cards?
     

  2. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
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    It seems strange, although to be fair to the travel agent they are a franchise and the American Express thing is just about branding (and getting plugged to Amex cardholders). If there is a discrepancy between the surcharge on the Amex card and what you get on, say, a Visa card, then perhaps you could file a report with Amex who then may negotiate a better deal with the agency.
     
  3. Mal

    Mal Enthusiast

    Dec 25, 2004
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  4. SeaWolf

    SeaWolf Active Member

    Jan 24, 2007
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    Sydney
  5. codash1099

    codash1099 Established Member

    Aug 2, 2006
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    PER
    Strange. I've booked with Travelscene in the past and they applied no surcharge other than that applied by the airline (Qantas in this case). Could be a branch to branch thing.
     
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