Travelodge points

Status
Not open for further replies.

JamesF

Intern
Joined
Apr 15, 2005
Messages
62
Points
0
Hi all,

Has anyone had experience in receiving Velocity points from their stays at a Travelodge hotel? I had 2 stays back in november last year, and, despite the Velocity people saying they're following it up, the points havent arrived yet.

Just wondering if its normal for the points to take forever to post, or if they normally go straight through. Any suggestions on making it more streamlined for future stays? At check in they entered my Velocity number into the computer so that should be all thats necessary right?

Thanks for your tips,

James
 

jad01

Member
Joined
Jan 19, 2006
Messages
108
Points
165
I have had to chase up nearly all partner stays.
Europcar is the only exception as they seem to process points quickly and even accurately (bonus points etc).

Other partners, especially hotels etc...........I have had to chase up every single one of those.
Either points are not properly credited...such as no bonus points added or 1 point per $ when it should be 3.
Some dont even get done at all.

So I am guessing theirs some sort of systemic failure that keeps leaving me chasing these points.

It's a bit annoying when they lure your business on the pretence of providing points or bonuses and then you spend the next 6 weeks sending endless faxes and emails to finally get the points right.

While I like the Velocity program, I usualy find I dont have these problems with Qantas Freq Flyer program.

JASON
 

oz_mark

Enthusiast
Joined
Jun 30, 2002
Messages
19,314
Solutions
6
Points
1,440
jad01 said:
While I like the Velocity program, I usualy find I dont have these problems with Qantas Freq Flyer program.

Wish I could say that same, but I have pretty much given up on the hope of stays automatically credit to the QFF program. Outside the Hilton Double Dip which is reliable, I have only ever had one stay from a hotel post automatically to QFF.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
43,928
Solutions
14
Points
3,300
Qantas
Platinum
Virgin
Platinum
In regard to stays eligible for QFF points, in 10 years of sampling; I find the rate of automatic posting of hotel stay points, (with the exception of HHonors) to be about 30%. For HHonors I have had 30 eligible stays and ONLY ONE did not post without intervention by myself. :D
 
Now with contactless delivery, shop online to get drinks delivered to your door or pick up in-store in 30 minutes. Lowest Liquor Price Guarantee. Biggest Range.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.
Top