Travel agent gone AWOL

[drron]

As a data point, MR is my TA and while he’s been quiet on WhatsApp etc he’s been very responsive to well titled emails where I’ve clearly laid out what I need and by when - as recent as this week.

Legally if you are on QF stock and the funds have gone to QF, your ticket remains valid regardless of what happens to the TA. I can’t speak to the situation of OP but there’s a fair bit of pile on going on in this thread by people who have no business with him.

MR has gone above and beyond for me over the years and his expertise is quite rare - I’ve lost count of the number of times I’ve had to hand my phone over to a check in agent while he’s walked them through how to fix something in their system.

The amount of free advice and assistance he’s given to AFF members over the years shows his character, and frankly I’m appalled at the mud slinging that’s gone on in this thread. He is one guy and when you are his client you go in to that with your eyes open, it’s not a flight centre business he’s running.

Absolutely agree. We used him a lot pre covid. Saved us thousands. Sometimes travelling F at little extra cost. plus a couple of free add ons to Perth and Darwin.
He is not your usual TA but knows the ins and outs of air travel. i would say even better than RooFlyers TA.
A lot of misinformed mud slinging.
But I would suggest he does add an automatic out of office reply when next he wants a break.

 

[lovestotravel]

But a good TA does more than just book things you can do yourself online, and there were plenty of clues in MR's post that indicated some of those things

Yep, and I've neve needed any of those things - I value an out-of-office reply, no attitude, and a reply in less than 4-6 weeks

Perhaps that's the problem?

Out of office message, must be too hard.........