time extension for expiring ticket

[winfred]

Hi, I have a return trip on CX to TPE expiring on 18 Feb (6 months from date of issue) but I can't travel until late March. Any idea if CX will allow me to travel in Mar?

 

[markis10]

They may, what class, certainly heard of extensions in J.

 

[serfty]

When did you travel the outbound?

Also when was this travel originally ticketed?

(Dates)

 

[winfred]

CX TPE-HKG-MEL-TPE in J.

TPE-HKG 26/8/13
HKG-TPE on 28/8/13

I bought the ticket on CX website on 20/8/13 and paid A$2.5k. Need to find an alternative now as the same fare will costs significantly more and no stopover in HKG which is what I need.

 

[markis10]

Ring them and ask for a six month extension, should not be an issue and little cost based on other reported experiences here.

http://www.australianfrequentflyer....statement-of-cx-tickets-43982.html#post693877

 

[winfred]

Ring them and ask for a six month extension, should not be an issue and little cost based on other reported experiences here.

http://www.australianfrequentflyer....statement-of-cx-tickets-43982.html#post693877

Thanks. Will give it a try today.

 

[Aussie_flyer]

Thanks. Will give it a try today.

Indeed - it is quite a simple thing to make a phone call. Asking on a forum seems kind of pointless when nobody could give you a definite answer other than CX themselves. Best people here could say is 'should be ok' or 'maybe'

 

[markis10]

Thanks. Will give it a try today.

Let us know how you go given its been a while since one of our members last tried it, unfortunately things change over time.

 

[winfred]

Let us know how you go given its been a while since one of our members last tried it, unfortunately things change over time.

Called CX Aus office and no luck. The very nice lady said I need to pay for the fare difference which cost more than the original return ticket.

I'll try to call the HK office to try my luck again.

 

[winfred]

After trying for a few times calling both Aus and HKG CX office, the best I could do was a partial refund. They will not agree to extending the deadline, not even for a day.