I purchased 5 * $10 CBR-MEL tickets for my family (so $100 return all up) back when Tiger Airlines launched their services for travel on 16 August 2008. I know these are non-refundable tickets.
Since then they have emailed on two separate occasions to notify me that they have had to change the departure times of both the departing and return legs of the trip for 'operational reasons, ie they have moved these flights forward to accomodate the second CBR-Mel service they started'. I accepted their change on the first occasion but not really willing to accept another change. I think on both occasions the departure times have been made earlier an hour or so.
Anyway, do I have grounds to request a refund given the times aren't that suitable to me now or is it just tough luck for me?
Since then they have emailed on two separate occasions to notify me that they have had to change the departure times of both the departing and return legs of the trip for 'operational reasons, ie they have moved these flights forward to accomodate the second CBR-Mel service they started'. I accepted their change on the first occasion but not really willing to accept another change. I think on both occasions the departure times have been made earlier an hour or so.
Anyway, do I have grounds to request a refund given the times aren't that suitable to me now or is it just tough luck for me?