Struggling to use your Frequent Flyer Points?
Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
The main problem for me with that, is that fact that you have to be on an expensive flexible fare to be eligible. The one time that I tried to find out whether I would be able to get an upgrade, VA told me that there are only a few of these available on each flight!?
I was flying on a certain day, and they told me that I could only upgrade from a flexible fare to J on a 6am flight that day.
Platinum Membership | Velocity Frequent Flyer
Complimentary Fare Upgrades
- Platinum members are entitled to four complimentary upgrade sectors per year from a Flexi fare seat to a Premium seat
- Fare upgrades can be used when flying domestically on Virgin Australia and when booking in a flexible fare class (fare classes Y, N, B or M). Members can also use a Complimentary Fare Upgrade for a guest travelling with them on the same flight. Subject to availability of a Premium seat
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