The Qantas Newbie Questions Thread

[M@rcoPolo]

Is it for something coming up soon? There are often restrictions on use during school holidays and other peak travel periods, so may not have much success during January at major ports.

The flight is in early March so definitely not high season however I noticed under Departure Lounge Location BNE doesn't come up doesn't matter what flight date I enter... so perhaps it is indeed due to the fact it's high season (school holidays) ATM therefore it prevents linking the lounge invitation even if the flight is for a future date...

I'll try the Qantas Call Centre tomorrow, hopefully better luck

 

[Dmac59]

I'm trying to link a Qantas General Lounge Invitation to a JQ flight out of BNE but when I select "Departure Lounge Location" , Brisbane does not come up as an option.
Ditto for SYD and MEL.
Other lounges (eg PER,, ADL, CNS) show up normally as a lounge option.

Is there a problem with the online tool? Can I expect a different outcome if I try the call centre?

Would the absence of SYD & MEL because JQ use different terminal to QF at this locations.

 

[M@rcoPolo]

I'll try the Qantas Call Centre tomorrow, hopefully better luck

It turns out the Qantas lounge in BNE is closed for renovations until August 2026 - it looks like MEL and SYD lounges have the same problem hence you can only link lounge passes to JQ flights out of PER ADL CNS and DWN

 

[MEL_Traveller]

It turns out the Qantas lounge in BNE is closed for renovations until August 2026 - it looks like MEL and SYD lounges have the same problem hence you can only link lounge passes to JQ flights out of PER ADL CNS and DWN

Drats. I just checked the Qantas lounge page and MEL isnt included on the list of exclusions… but you can’t actually add MEL to use the pass The rest of my travelling party have all linked their passes… they did so a few weeks ago. But I can’t!