TA right or wrong?

Discussion in 'Your Questions' started by xsprint, Jun 26, 2007.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. xsprint

    xsprint Junior Member

    Jan 17, 2006
    25
    0
    Hi All,
    I'm travelling on a DONE4 and the homeward bound sectors planned include LHR-JFK...

    I wanted to book on to (ideally) BA177 from LHR but would quite happily travel earlier that day

    Heres the status for BA177 on 9/July
    F3 A1 J9 C9 D9 I0 W9 T8 Y9 B9

    ....and here is BA175 earlier same day
    F4 A3 J9 C9 D2 I0 W9 T6 Y9 B9

    TA says "booking class full for both, can't waitlist either"

    Correct me if I'm wrong but the bucket for D says seats are available!?!? Could she be trying to book me into I?
     

  2. Keith009

    Keith009 Established Member

    Mar 6, 2005
    4,432
    244
    Brisbane / Sydney
    #2 Keith009, Jun 26, 2007
    Last edited: Jun 26, 2007
    There are several documented POS (point of sale) discrimination issues with BA on FT. I would suggest getting the BA/Amadeus PNR and calling BA in the UK with it and asking them to release a D class seat for you on the flight you want. Sometimes these inventories are protected for ex-UK POS pax.

    I was trying to book BA12 SIN-LHR for mid Jan 2008 which was D0 on both AA's system, and EF (which only showed ex-SIN inventory). However a check with BA UK indicated that the flight was still open in D and they promptly booked a seat in D for me.

    I wouldn't assume every single fully booked flight is a POS issue though. Sometimes it could be that BA is anticipating a heavy demand on certain dates/flights and hence blacked out D since they can sell costlier seats in J on those dates/flights.

    So do check with ur TA as to whether D is really zapped, and if it is truly D0 on his/her system - there is a strong probability that POS is a factor given those figures you've pulled out. Try ur luck with BA UK in that case.

    And yes unfortunately if a discount bucket is zeroed out, it is no longer possible to waitlist for BA flights.
     
  3. NM

    NM
    Moderator

    Aug 27, 2004
    15,760
    1,211
    Flight Map:
    View my flight map
    I have seen this many times with D class for bookings made from Australia for BA trans-Atlantic flights. The best option is to waitlist for the flight you want and if it has not cleared in a few days then ask your TA to contact BA in the UK, or if booking through QF then call QF in the UK, to request the waitlist be considered.

    I have had the waitlists clear quickly sometimes (24-48 hours) and had them sit waitlisted for weeks at other times.

    This is a POS issue where BA loads different availability for different points of sale, and the on-line systems like ExpertFlyer and KVS generally look at the systems from a North America POS and not from Australia perspective.
     
  4. Keith009

    Keith009 Established Member

    Mar 6, 2005
    4,432
    244
    Brisbane / Sydney
    Can't waitlist on BA anymore, unless attempting to book F/J/W/Y.

    Fastest way, assuming it's POS, is to book on another BA flight that's open in D, then call BA in the UK to switch over to the flight you want.
     
  5. littl_flier

    littl_flier Active Member

    May 1, 2007
    898
    0
    Brisbane
    Does anyone know whether I can waitlist for D on CX for a DONE4? I'm looking at HKG-JFK direct and the one flight is empty in D for Saturday and Sunday departures until the end of May 2008. I plan on traveling BNE-MEL-HKG-JFK-YUL and need the direct flight to connect to YUL and not overnight.

    I read on FT that CX are doubling flights to JFK but this is more a hypothetical question as I can't find anywhere about who you can and can't waitlist with on a DONE4.
     
  6. Keith009

    Keith009 Established Member

    Mar 6, 2005
    4,432
    244
    Brisbane / Sydney
    Yep waitlists are doable for CX. :)

    It can be a little hard to get the direct JFK-HKG flight in D though, as they sell really well in the expensive buckets. But hopefully the increased frequencies will alleviate this somewhat.

    I could be wrong but I think BA is the only ow carrier that doesn't allow waitlisting on discount fares.
     
  7. NM

    NM
    Moderator

    Aug 27, 2004
    15,760
    1,211
    Flight Map:
    View my flight map
    What! When did they change that? I have waitlisted BA flights for D fares in the past, but not in the last 12 months. I have just checked current DONEx rules and can't find any reference to waitlisting.
     
  8. Keith009

    Keith009 Established Member

    Mar 6, 2005
    4,432
    244
    Brisbane / Sydney
    It is not a ONE rule change. Just BA's own enhancement, and it applies to all discount BA fares, ie anything that's not Y/W/J/F.

    I think the change is fairly recent.
     
  9. NM

    NM
    Moderator

    Aug 27, 2004
    15,760
    1,211
    Flight Map:
    View my flight map
    Its a good thing I now use AA for my trans-Atlantic flights then ;) . My last DONE4 had one BA flight (LHR-FRA), all the rest were QF (6), AA (7) and CX (4).
     
  10. serfty

    Moderator

    Nov 16, 2004
    39,071
    7,706
    MEL
    Flight Map:
    View my flight map
    Early December last year; at the same time as preventing those on the discount classes (D, A etc) from preselecting seats unless they are Sapphire or Emerald.
     
  11. xsprint

    xsprint Junior Member

    Jan 17, 2006
    25
    0
    Update - Since I was near LHR T4 today at the hilton I walked across to BA ticketing and asked the question. The BA staffer did indeed confirm it was a POS issue for the TA in Sydney and then proceeded to book me on to BA177 'no problems whatsoever sir'. Also confirmed that for BA once the discount booking classes are full the flight is closed to those classes and no waitlist is possible.

    NM -interesting you prefer AA for Transatlantic travel, presume this is because you're an AAdvantage man? I'm keen to check out the new Club 'Plastic' World which according to FT is operating on all LHRJFK 747s... cool.

    Thanks to all for the feedback, bit of a shame though that I have to continue to second guess my TA!
     
  12. Keith009

    Keith009 Established Member

    Mar 6, 2005
    4,432
    244
    Brisbane / Sydney
    Also because he can avoid LHR? ;)
     
  13. NM

    NM
    Moderator

    Aug 27, 2004
    15,760
    1,211
    Flight Map:
    View my flight map
    indeed in the dim dark past when I was posting flights to QF, I had many BA trans-Atlantic flights. However, now that I have turned to the dark side and enjoy the greater earn/burn rates of the AAdvantage program, there is a disincentive to use BA for trans-Atlantic flights. I don't really want to have to route via Canada or Mexico or the Caribbean, and now try to fly west-bound and make the Trans-Atlantics day-time flights for which AA is quite reasonable.
     
  14. NM

    NM
    Moderator

    Aug 27, 2004
    15,760
    1,211
    Flight Map:
    View my flight map
    Well actually I didn't avoid LHR last trip since I had to be near Farnborough for work. And I did find my departure from LHR was much easier (quicker check-in and security queues and no outbound immigration queuing) than my departure from FRA the following morning. Apart from QF29 arrival ending at a remote stand and needing to bus into Terminal 4, my LHR experience was quite reasonable.

    But I did note the queue for T4->T4 transfers was huge. Even that would have been quicker to go out through immigration (took me less than 5 mins) and back in through regular security queue. I was glad I was arriving and not in transit that day. Even baggage collection was fast.
     
Loading...

Share This Page