Suites savers now available

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USD30 / pax to cancel a confirmed redemption. KF pts will be redeposited to KF account from which they were withdrawn provided - as cove has pointed out - points at date of cancelation have not expired due to 3 year time frame.

Thanks Cruiser. Is the airport taxes also refunded MINUS $30usd ?
 
Can anyone point me in the right direction on how to book a F/Suite saver from a city that's highest level of service is Business? (e.g. Perth to Singapore) I would like to surprise my SO when we fly to London later this year but seems that if one leg of the journey has only Business Class, then you cannot get First on the next leg. Any help would be appreciated :)
 
Can anyone point me in the right direction on how to book a F/Suite saver from a city that's highest level of service is Business? (e.g. Perth to Singapore) I would like to surprise my SO when we fly to London later this year but seems that if one leg of the journey has only Business Class, then you cannot get First on the next leg. Any help would be appreciated :)

Call them to do it over the phone.
 
Edit: Does that mean I lose the 15% discount though?

No, but you will pay F points rate for whole trip, not just sector in F. See posts around 22 April in this thread which has someone's experience doing mixed class redemption.

Edit: SponsorSFC's post from 20 April and subsequent posts talks a bit about potential issues.
 
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bigsleep55 first you need to check availability is showing for both the J and the F/R sectors you want to marry - then call KF call ctr in SIN on 02 9350 0203 (YES Australian number but diverts direct to SIN office). Explain to agent that you want to book mixed class redemption - give agent dates and flights and they will check to see if the 2 or 3 sectors will marry together - but never a guarantee to do so just because you see availability for individual sectors.

If they can marry you will pay KF pts and Taxes & Fees at F rates for whole trip. If F is included on 1 or more sectors and you have paid F rates then you enjoy F privileges for entire journey - ie Lounge access (think TPR here). You will still get the 15% discount as these mixed class redemptions cannot be booked online. Good luck.
 
I have just successfully done this for PER-NRT it involved a bit of a work around but we got there in the end. This is what worked for me, but YMMV.

First search for flights that have both J and F available from SIN-LHR with a suitable connection with flights that have J avail PER-SIN.

I would then suggest calling SQ to book and make it clear you want a first saver award for the whole trip and you are calling as you cannot book this online (this is the magic phrase to confirm the 15% discount).

You will most likely find that when the SQ agent tries to confirm the flights they will confirm the first flight but then the availability on the second will change and they only be able to get waitlisted for the other (apparently this is due to different "quota", I think that is the tem they used stating that there is no F "quota" from PER due to no F cabin).

If you are transferring points from VA I would only transfer enough points for a OW F redemption at this stage so if the F flights do not ticket you are not left with orphaned points.

So what you now do is waitlist 4 OW itineraries:

PER-SIN J (Waitlisted) SIN-LHR F (Confirmed)
PER-SIN J (Confirmed) SIN-LHR F (Waitlisted)

LHR-SIN F (Confirmed) SIN-PER J (Waitlisted)
LHR-SIN F (Waitlisted) SIN-PER J (Confirmed)

Once that is all done you go online transfer enouhg points for only J return awards PER-LHR and book the return itineraries in J on the dates you want.

What you will hopefully find is either the waitlisted itineraries will clear completely and you use these change the flights to F on your existing booking, or (and this is what I found) that the confirmed flights in the waitlisted itineraries will expire and the Waitlisted legs will clear then you call up to add the now available F flight to your existing confirmed J itinerary.

It will cost you $20 USD per person to change the class of the flight plus the difference between J saver and F saver. I just transferred the extra points while on the phone, but the agent did also offer to sell me the points required.

If the first agent is unable to help you the I would just HUCA.
 
Wow. What a reply! Thanks SponsorSFC!

First search for flights that have both J and F available from SIN-LHR with a suitable connection with flights that have J avail PER-SIN.

Okay, so first hurdle seems to be (I'm trying to get First on a A380 rather than the B777) seats are only available on the B777 and waitlist for A380. I know you have said specifically available above, but could this work if it is showing as just waitlist online? If not, I'm dead in the water for the A380, nothing 'available' for the 2 week time frame I searched.

I would then suggest calling SQ to book and make it clear you want a first saver award for the whole trip and you are calling as you cannot book this online (this is the magic phrase to confirm the 15% discount).

Duly Noted. Also this ->
KF call ctr in SIN on 02 9350 0203 (YES Australian number but diverts direct to SIN office).

So what you now do is waitlist 4 OW itineraries:

PER-SIN J (Waitlisted) SIN-LHR F (Confirmed)
PER-SIN J (Confirmed) SIN-LHR F (Waitlisted)

LHR-SIN F (Confirmed) SIN-PER J (Waitlisted)
LHR-SIN F (Waitlisted) SIN-PER J (Confirmed)

For clarity, each one way is for two people or one way is for one person?

Once that is all done you go online transfer enouhg points for only J return awards PER-LHR and book the return itineraries in J on the dates you want.

Might be a good time to bring up a side question: The bulk of our miles are/will be in my Krisflyer account but SO has a small (but much needed) amount of miles in her Krisflyer account, how do I go about using them?

What you will hopefully find is either the waitlisted itineraries will clear completely and you use these change the flights to F on your existing booking, or (and this is what I found) that the confirmed flights in the waitlisted itineraries will expire and the Waitlisted legs will clear then you call up to add the now available F flight to your existing confirmed J itinerary.

You've lost me here, but it might be that I just need to follow the steps up to this point and by then, I'll get what you mean.

It will cost you $20 USD per person to change the class of the flight plus the difference between J saver and F saver. I just transferred the extra points while on the phone, but the agent did also offer to sell me the points required.

If the first agent is unable to help you the I would just HUCA.

Some points will be coming from AMEX, which don't post as quickly as VA but I can deal with some orphaned miles if it gives us a shot at First to LHR (don't have enough for return F).
 
Might be a good time to bring up a side question: The bulk of our miles are/will be in my Krisflyer account but SO has a small (but much needed) amount of miles in her Krisflyer account, how do I go about using them?


This part of your plan might also be your undoing. as far as I know they are stuck there.....unless. Has anyone tried
SO kris trans to SO velocity
SO velocity trans to your velocity
Your velocity trans to your kris

I know you will loose a lot of them but atleast they are of some use. Not sure it will work as never done it myself but I thought I had seen it somewhere
 
No worries. Everyone here was a great help when I was trying to get my flights booked so it is the least I can do.

For clarity, each one way is for two people or one way is for one person?

Each of those would be one way for 2 people as you want both seats to clear (unless you are happy or safe with leaving SO in J ;) ).

If the A380 isn't available then I would waitlist that as well as doing the B777 flights as suggested above. That way if something clears you have the best shot of travelling F.

If the B777 clears first then the A380 later you can just call up and switch the flights for no extra charge.

I would still waitlist both ways as you don't know what leg will clear. Also it might end up not clearing until well down the track when you have more points.

Wow. What a reply! Thanks SponsorSFC!
You've lost me here, but it might be that I just need to follow the steps up to this point and by then, I'll get what you mean.

What I found was the sections that you have confirmed (but not ticketed) are held for you but they will drop off after 3 days if you do not complete the booking. However the waitlisted sections will stay in the system past this point until they either clear or you cancel them.

If a F section does clear then you can call SQ to add just this section in to replace the SIN-LHR J section in the J booking you have had ticketed.

You do have 3 days from a waitlist clearing to you having to complete the booking so that would hopefully leave you with enough time to get your Amex points in though I would suggest you uses these points first for J booking you make online.

Hope that makes more sense but happy to try and clear anything else up.
 
There was only one spare suite on our run to London yesterday. I revisited the vodka and caviar.
 
How am I travelling cove? I just cancelled a Suites flight - admittedly only 5hrs SIN-PVG on Tuesday in favour of a dodgy Dragonair flt HKG-PVG - I'm expecting on-board experience just gunna fall short of SQ R.
 
This part of your plan might also be your undoing. as far as I know they are stuck there.....unless. Has anyone tried
SO kris trans to SO velocity
SO velocity trans to your velocity
Your velocity trans to your kris

I know you will loose a lot of them but atleast they are of some use. Not sure it will work as never done it myself but I thought I had seen it somewhere

That works, thanks!

I've mulled what SponsorSFC had written over. I get it now. For any noobs (like myself) reading this, take what SponsorSFC said:

You will most likely find that when the SQ agent tries to confirm the flights they will confirm the first flight but then the availability on the second will change and they only be able to get waitlisted for the other

and now this makes sense:

So what you now do is waitlist 4 OW itineraries:

PER-SIN J (Waitlisted) SIN-LHR F (Confirmed)
PER-SIN J (Confirmed) SIN-LHR F (Waitlisted)

LHR-SIN F (Confirmed) SIN-PER J (Waitlisted)
LHR-SIN F (Waitlisted) SIN-PER J (Confirmed)

Because anytime you confirm one leg (of the two leg journey), the other will be waitlisted. I struggled with this because 6 months out, Perth to Singapore has great availability, so I was wondering why you would even need to get waitlisted.

If the A380 isn't available then I would waitlist that as well as doing the B777 flights as suggested above. That way if something clears you have the best shot of travelling F.

If the B777 clears first then the A380 later you can just call up and switch the flights for no extra charge.

I would still waitlist both ways as you don't know what leg will clear. Also it might end up not clearing until well down the track when you have more points.

What I found was the sections that you have confirmed (but not ticketed) are held for you but they will drop off after 3 days if you do not complete the booking. However the waitlisted sections will stay in the system past this point until they either clear or you cancel them.

If a F section does clear then you can call SQ to add just this section in to replace the SIN-LHR J section in the J booking you have had ticketed.

You do have 3 days from a waitlist clearing to you having to complete the booking so that would hopefully leave you with enough time to get your Amex points in though I would suggest you uses these points first for J booking you make online.

Hope that makes more sense but happy to try and clear anything else up.

That does help, thank you! I'll call them up and see what I can do. Will report back.

-------------

A couple quick queries:

(1) Plan is to fly into London and out of Rome. Assuming the advice still applies?

(2) It doesn't appear that Rome - SIN has First Class, any link to see what other European cities have First Class to Singapore?
*I might be able to accrue enough KF miles now for return F.

(3) Does the booking in J that I make online, have to have the same/similar dates to those 4 one way itineraries over the phone?
 
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1) Yep the same principle applies for any destination where you want a mixed redemption due to F not offered in one section.
2)What infinity said.
3)Ideally you want the bookings to match up with the dates you want to fly. You could have waitlists on different days or multiple days if you are flexible with your dates.

I had a limited window as I was trying to maximise the chances I would be in Japan for full bloom of the cherry blossoms, but if you can fly on any date then I would waitlist any itinerary including F that you can get.
 
Quick update - called up (struggled to hear/understand - line wasn't great). Dude pretty much locked the flights up straight away (no issue with the second leg turning from available to waitlisted. SO did not have her middle name on my nominee list, so he put the itinerary on hold and emailed me it.
 
currently in TPR after coming up on old 777. just the 2 of us and about 4 staff. Champagne has changed to Charles Heidsieck(?) 2005. Bit disappointed as I'd promised the missus VC LGD. c'est la vie.

wanton mee had an unexpected chilli/ seafood kick. Unfortunately got to head across to T2 for our BKK flight so just a short visit.
 
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