Stupid survey!

[docjames]

Thanks for all your feedback. The survey responses help us ensure that when the new Qantas Frequent Flyer membership card is launched later this year, its particular attributes meet your needs.
The card fees and points structures outlined in the survey were hypothetical and based on the market standards, and do not reflect the fee and points structure that Qantas Frequent Flyer will release when the card becomes available.

I'd expect not based on the feedback in this thread alone! :shock:

 

[whatmeworry]

The spin doctors came in quick for this thread.

 

[Warks]

The spin doctors came in quick for this thread.

Makes me glad I started it.

Perhaps there will be a "take 2".

 

[ComeFlyWithMe]

Thanks for all your feedback. The survey responses help us ensure that when the new Qantas Frequent Flyer membership card is launched later this year, its particular attributes meet your needs.
The card fees and points structures outlined in the survey were hypothetical and based on the market standards, and do not reflect the fee and points structure that Qantas Frequent Flyer will release when the card becomes available.

If it in any way resembles the 4-6% load and currency conversion fees listed, it will be a complete waste of your time. Those of us who actually travel would never pay that much on currency conversion costs. Perhaps you could just have it for bronze members who are too inexperienced to understand the poor value that comes from prepaid currency cards?

 

[chrisb]

Thanks for all your feedback. The survey responses help us ensure that when the new Qantas Frequent Flyer membership card is launched later this year, its particular attributes meet your needs.
The card fees and points structures outlined in the survey were hypothetical and based on the market standards, and do not reflect the fee and points structure that Qantas Frequent Flyer will release when the card becomes available.

The problem with the survey was more to do with the way it was presented not the actual Qantas card that was shown.

I think it would have been much better going for the usual questions with rankings, agree/disagree or yes/no answers relating to the various fees and features.

 

[MEL_Traveller]

survey to determine whether the card meets our needs? I don't think so.

There is no argument anywhere in the world that suggests:

• a fee for loading the card
• fees for withdrawals
• currency conversion fees
• ATM fees
• account inactive fees

meet the needs of anyone. Not even a single person.

So why mention them anywhere in the survey? This seems to be about determining what the market can bear in terms of costs. that's fair enough, the card is there to make money... but it doesn't really feel like it's there to best determine what my needs are...

 

[ComeFlyWithMe]

Virgin has beaten them to the punch with "Global Wallet" it seems...

http://www.virginaustralia.com/au/en/about-us/media/2013/VFF_UNVEILS_GLOBAL_WALLET/

Probably already a thread on this in the VA section?

(Edited)
It's here: http://www.australianfrequentflyer.com.au/community/showthread.php?t=49472

 

[RooFlyer]

Don't know if its the same one, but I got an e-mail yesterday from Qantas Frequent Flyer inviting me to take part in a survey to rate the Qantas Frequent Flyer program.

When I clicked on the link to do the survey, I get the message:

Qantas Frequent Flyer Survey

Thankyou for visiting WebSurveyCreator to complete a survey. The response you are trying to edit has been completed and cannot be edited.

Please contact the author of the survey for more information.

Stupid survey request!