Strategy to obtain US Amex

[martindagun]

How long did it take for people to get their card from HSBC US. I set up the checking account three weeks ago and still haven't got anything.

 

[fafnersbane]

How long did it take for people to get their card from HSBC US. I set up the checking account three weeks ago and still haven't got anything.

It's meant to be sent via DHL express, so within a week.

You might need to ring up and follow up. I had an issue getting my credit card because it didn't use the address attached to my checking account - so things definitely can go wrong

 

[patrickw]

It's meant to be sent via DHL express, so within a week.

You might need to ring up and follow up. I had an issue getting my credit card because it didn't use the address attached to my checking account - so things definitely can go wrong

I was able to follow up over chat as well. Pretty responsive.

 

[metaphase]

They should have allocated you a specific person for the account opening, I emailed mine to get the DHL tracking number (even if he did send me the one for a different customer at first!)

 

[albyd]

My forwarder declined delivery of my AU Citi Strata Premier card. They’ve done that before with Amex Platinum. I’m guessing the platinum was overtly a credit card. I thought the Citi card came in a plain envelope. They’ve accepted deliveries before when I’ve specifically called them out. Didn’t think my Citi card would be overtly a credit card as opposed to an unmarked envelope. Hoping it won’t make Citi start to ask questions I don’t want to answer as they did that previously with my Citi Priority ATM card (the guy at the branch opened it as priority - assuming he got more brownie points - even though I didn’t have the balance for priority or the intention to increase my Citi checking balance to the required levels). Aside from having a rant, I wanted to check what others’ experiences have been on this count with declined mail. I’m using Anytime Mailbox and would hate to ‘move’ again especially as that address isn’t currently flagged as CMRA.